Windows 10: Windows 10 recently stopped recognizing blank CDs

I have been using Windows 10 since it first became available. But recently both of my computers have stopped recognizing blank CDs. A few days ago I wanted to burn an MP3 disc to use in my car. Neither of my burning programs would burn the files to the CD. As an trial, I tried just burning a data CD with no luck.

My 2 computers are as follows:

DESKTOP
Microsoft Windows 10 Home
Version: 10.0.17134 Build 17134
Hewlett-Packard Model 500-164
CD-Rom: HP CDDVDW SH-216DB

LAPTOP
Microsoft Windows 10 Home
Version: 10.0.17134 Build 17134
Dell Inspiron 3521
CD-Rom: TSSTcorp DVD+-RW SU-208 CB


I have run the following programs as suggested on the support site:

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

Still does not work after the above. Interesting thing, inserting a blank CD in the laptop drive, it will eject it after a few seconds.


I have absolutely no problem reading a CD with info already on it. And no problems with DVDs reading or writing.

Just a problem with blank CDs.

:)

 

CD/DVD drive not recognized

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

CD/DVD drive not recognized


First, try inserting a disc in the drive, does it spin up?
Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

A few other suggestions

• Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.
  
  
• You might also want to check File and Folder options in File Explorer
  press the blue file menu,
  select Change folder and Serach options
  select the View tab
  is show empty drives selected?
  
  
• It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
  If it is an unknown device -post the General tab and the Details.
  On the Details tab, select Hardware IDs from the drop down box
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.