Windows 10: Windows 10 Reset Keeping My Files Option

Hi there, i'm hoping someone can help. My Lenovo ideapad3 has gone to blue screen and I am unable to restart Windows. Not sure what happened but i think something to do with trying to upgrade to Windows 11. I called Lenovo support and they told me i have to reset the laptop and the support person also told me that I need to backup my personal files separately despite choosing the options to keep my files in the reset. My situation is I keep all my files in my desktop drive. The Lenovo support person told me they will get wiped even when I choose the 'Keep My Files' option. Is this correct? I

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Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Reset this PC 'Keep my Files' Option

Hello J,

There's a way if you want to keep your application and other files after resetting your computer. For instructions, we suggest that you check this link:Recovery
options in Windows 10.

Kindly look for Keep my files under Reset this PC.

If you need further assistance, let us know.

Thank you.

 

Reset this PC 'Keep my Files' Option

According to the info on the link you posted, it say's your personal files are kept but the application's you installed will be removed.

Is there a way to refresh win 10 without losing my programs¿

Thank you in advance.