Windows 10: windows 10 reset

Discus and support windows 10 reset in Windows 10 Installation and Upgrade to solve the problem; Hi, I am trying to reset my pc but the process stops at 66% is their any way to solve this problem 17510 Discussion in 'Windows 10 Installation and Upgrade' started by dbvoss, Aug 18, 2015.

  1. dbvoss Win User

    windows 10 reset


    Hi,
    I am trying to reset my pc but the process stops at 66% is their any way to solve this problem

    :)
     
    dbvoss, Aug 18, 2015
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Aug 18, 2015
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Aug 18, 2015
    #3
  4. windows 10 reset

    mine took 24 minutes at 67%.
     
    jim tomlinson, Aug 18, 2015
    #4
  5. Which option you choose to Reset Windows 10?


    windows 10 reset [​IMG]



    I personally selected #2 option "Remove Everything" and it went smoothly without any issue. Did you make sure not any other usb device connected to your pc instead of Mouse and Keyboard, while resetting,
     
    WindowsUser, Aug 18, 2015
    #5
  6. dbvoss Win User
    I solved the problem by doing a repair install from a ISO. Thanks for you help
     
    dbvoss, Apr 4, 2018
    #6
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windows 10 reset

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