Windows 10: Windows 10 says ethernet cable may be disconnected or broken but it works fine on another...

Discus and support Windows 10 says ethernet cable may be disconnected or broken but it works fine on another... in Windows 10 Ask Insider to solve the problem; Everything started at 25/11 (11/25) and ive been trying to fix the issue since then I tried re installing every driver from the disc that comes with my... Discussion in 'Windows 10 Ask Insider' started by /u/KlebMoment, Nov 27, 2020.

  1. Windows 10 says ethernet cable may be disconnected or broken but it works fine on another...


    Everything started at 25/11 (11/25) and ive been trying to fix the issue since then I tried re installing every driver from the disc that comes with my motherboard but it hasnt worked As i said the cable works perfectly fine on another computer Yesterday around 4PM it started working again but went out around 8PM Im not sure if thats the cause but around 3am of 25/11 (11/25) a thunderstorm was happening and i only let my router plugged in the outlet could that have been it?

    submitted by /u/KlebMoment
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    :)
     
    /u/KlebMoment, Nov 27, 2020
    #1

  2. Computer not recognizing Ethernet cable

    Hi Vijay, I appreciate your help.

    I will try each step even if I've already done it, just to make sure, and post my results.

    A. When I troubleshoot internet connections, it tells me “Plug an ethernet cable into this computer” and says my cable might be broken or disconnected. However of course i have tried a different working cable with no luck.

    when I troubleshoot network adapter, it says “plug an Ethernet cable into the network adapter ‘Ethernet’” which of course has already been done so it is not recognizing it.

    B. I tried every suggestion/step listed (except for the wifi troubleshooting since my computer doesn't have wifi) and none of them worked.

    C. When I run the windows update troubleshooter, it tells me “download and install pending updates” (Maybe it is not up to date because I tried reinstalling windows 10 to see if that would fix the internet, but it did not. I updated it like last week or
    something like that) but of course I can't download the updates without internet. If I click “apply this fix” it tells me to plug in an Ethernet cable. But i believe windows 10 was up to date before this issue even began because I updated it just a week ago.

    D. I do not understand this step. The guide is confusing to me. It also appears that I have to download tools in order to do this repair. I cannot download anything because my computer cannot connect to the internet. I don't have a USB flashdrive. I did
    try reinstalling Windows 10 though and it did not help.
     
    EmersedPuma9503, Nov 27, 2020
    #2
  3. Ethernet cable not working.

    You need to solve your problem one step at a time, e.g. like so:

    • Connect your CAT5 cable directly to your router. If it does not work, replace the cable.
    • Connect the cable to your TP-Link wall plug. If it does not work, reconfigure or replace the wall plug.
     
    Frederik Long, Nov 27, 2020
    #3
  4. Windows 10 says ethernet cable may be disconnected or broken but it works fine on another...

    Windows 10 restart if ethernet cable is disconnected

    Windows 10 shuts down if the Ethernet cable is disconnected. Computer will restart but shuts down again (in a minute or two) if the Ethernet cable is not connected. I cannot go wireless
     
    NathanZebrowski, Nov 27, 2020
    #4
Thema:

Windows 10 says ethernet cable may be disconnected or broken but it works fine on another...

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