Windows 10: WIndows 10 screen black and task manager not opening

Hi,I've been having this problem for about 3 days now. My windows 10 desktop screen has been showing up black and I cannot open anything, not even the task manager. I can move my mouse around and still see my cursor. My keyboard works because I can press ctrl + alt + delete but the task manager doesn't open. I've tried pressing win + ctrl + shift + B to restart the screen itself, but this doesn't work. I've also tried pressing ctrl + p, and rebooting my whole computer. I had previously reinstalled windows because I couldn't even get to the login screen at first but still, nothing has be

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Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad

 

Black Screen after Log on

So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?

 

Windows 10 Black Screen explorer.exe

Hi Gary,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest you to follow the below steps to resolve this issue.

If you see the black screen only
after sign-in and you can see a mouse cursor:

• While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
  
• If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
  
  • If this resolves the black screen, use corruption resolution steps (dism, then sfc), and run the all apps PowerShell command in
    3080495.
• If this does not work, use File, Run new task in Task Manager to start an Administrator CMD window. Use this to create a new administrator user with the following commands (changing “<password>” to something of the customer’s choosing):
  
  net user test <password> /add
  
  net localgroup Administrators test /add
• This will give you a test user to try, which will confirm if the issue is user or system-specific.

Also refer the below link for more information:

Troubleshoot black screen or blank screen errors



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran