Windows 10: Windows 10 Search\Cortana Bar no longer working\Black Screen for 1000 machines as of this...

Windows 10 Search\Cortana Bar no longer working for 1000 machines as of this morning. Is there a planned fix? Has this been reported? There are Articles all over the Globe with today's date regarding this issue.


Is Microsoft working on this? It really is causing a lot of frustration for us IT Support folks.


https://www.laptopmag.com/news/windows-10-search-is-dead-right-now-what-you-need-to-know


https://www.bbc.com/news/technology-51389623


https://www.computerworld.com/artic...rch-box-gone-black-does-search-even-work.html



When will this be resolved for your Customers?

:)

 

Cortana and Search Box no longer working after windows refresh

Hi Nachappa,

Thanks for your quick response. To answer your questions:

• Per your suggestion, I tried Safe Mode. The problems still existed in Safe Mode. As a side note - I realized in the process that my power button has disappeared from the sign in screen, so I had to activate Safe Mode from Settings. Not sure if that is
  related to the Cortana issue or not.
• I ran sfc/scannow. It came back that there were some corrupted files, but they could not be fixed. I restarted the computer, and the search bar/Cortana still wouldn't work.
• I ran all three Dism prompts and they all came back as having successfully completed. I restarted the computer, and the search bar/Cortana still wouldn't work.

What would you suggest as a next step?

Thanks,

Maria

 

Cortana Search Bar Not Working

Hi Kayla,

Software conflicts is one of the possible reasons why Cortana search bar is not working. To resolve your issue, we suggest that you follow the troubleshooting steps in this

article on how to troubleshoot problems with the Start menu or Cortana.

We would appreciate it if you could get back to us and give us an update with the result.

 

Search Bar/Cortana

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family.

From the description, I understand that you are still receiving the pop up notifications, despite having disabled the search functionality in windows 10.

Steps to disable the Search Bar

• Right click on the task bar.
• Select the "Search" option.
• Select "Disable."

However, if the above steps don't work out, perform the below suggested steps and check if it helps to resolve the issue.

Open a CMD window started as Administrator.

Repair corruption: Dism /online /cleanup-image /restorehealth.

Run this command next: Sfc /scannow

Now run these two commands:

PowerShell -ExecutionPolicy Unrestricted

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Hope the above information was helpful.

Thank You.