Windows 10: Windows 10 September 2019 update causing blank screen on login

My wife ran the latest Windows update on September 19th, 2019 - no apparent problems. She logged in afterwards to answer the various upgrade questions. She then started the machine this morning - all fine. She logged out, I logged in. It went through the final stages of update for my user, but I didn't get any questions to answer. Everything appears to work ok but my background picture has gone - just icons and toolbar on a black screen. I then closed the machine down.

Later, I started the machine up again - it just hangs after login with a blank screen. After around 10-15 minutes , I used my tablet to find an HP community article describing this problem. In summary, I brought up the task manager and restarted the 'App-Readiness' service. My main screen with icons and task bar then displayed within a few seconds. This is obviously a problem to do with the latest update.

Two main points:

1. This is only a problem when I log in; my wife is able to start the machine and login immediately with no apparent issues. She did the upgrade, so this problem appears to be only affecting additional users. (Also, not sure if this is significant, but she did the update because she was logged in at the time and when she closed the machine down, it started the update process. But I'm the administrator - would that have any effect?)

2. The HP forum think this is an HP specific problem. It isn't - we're running a Toshiba laptop. I suspect the problem is user oriented, not machine oriented.

:)

 

Office 2019

Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

Microsoft Office 2019 will only work on Windows 10

https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

Spoiler Office 2019
Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

• Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
• Office 2019 apps will be supported on:
  • Any supported Windows 10 SAC release
  • Windows 10 Enterprise LTSC 2018
  • The next LTSC release of Windows Server
• The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.

 

Windows 10 presents blank screen and no log in box


I upgraded to Windows 10 a couple of days. The system was up and running that day and the next (yesterday 17 September). Today, the screen is blank and the mouse pointer comes up but no login box. I have tried all suggestions on the help forums. to no avail. What should I do? Thank you for any help.

 

Windows 10 presents blank screen and no log in box

how do i get into SAFE mode? Thanks