Windows 10: Windows 10 service usocoreworker.exe causing PCs to blue screen, using up all their memory....

Don't let the blue screen trick you, it's actually not a video error but rather it occurs on multiple PCs after USOCOREWORKER.EXE gobbles up all the memory. Does anyone know how to reign in this Microsoft update service that's causing issues?


Sample eventlog from a PC, spaced it out and put in commas for readability:


Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory:

usocoreworker.exe 5316 consumed 5,612,122,112 bytes,
svchost.exe 5900 consumed 464,953,344 bytes,
and MsMpEng.exe 3796 consumed 350,650,368 bytes.



Following this event PCs with 8GB of RAM will freak out and then eventually blue screen with errors like VIDEO DXGKRNL FATAL ERROR.


I mean, really, do we need to upgrade to 16 GB of RAM so Microsoft's update services stop crashing computers?


Basically what I'm asking is if anyone knows how to put an upper limit on this service so it stops crashing computers or if they are aware of a fix for it, or alternatively if anyone knows what happens if you disable it long term? Disabling it has fixed the issues on the many computers we see this issue.

:)

 

Windows 10 Stop Code Blue Screen of Death

Hi Truth_X_ile,

A faulty memory, system service or driver code are some of the possible causes of the blue screen error, PAGE_FAULT_IN_NONPAGED_AREA. For us to assist you better, kindly answer the questions below:

• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you try the troubleshooting steps in this
link to resolve blue screen issues on Windows 10.

We'll be looking forward to your reply.

 

Blue screen error caused by ntoskrnl.exe

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. I have analyzed the dump files and will need the following information:

• When do you get the Blue Screen error?
  
• Are you able to boot the computer to Desktop?
  
• Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  

The Blue screen error caused by ntoskrnl.exe is related to memory and possibly a faulty driver. I suggest you to follow the steps mentioned below:



Method 1: Boot in to safe mode



I suggest you to boot the computer into safe mode and see if the issue persists in safe mode. Please refer the article

Start your PC in safe mode in Windows 10 and boot the computer into safe mode.



If the computer works fine in safe mode, I suggest you to perform a clean boot in safe mode environment to isolate the issue.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However,
that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article
How to perform a clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



Method 2: Run memory diagnostics



Since the Blue screen error is related to memory, I suggest you to run a Memory diagnostic on the computer to diagnose the memory installed on the computer.
Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type mdsched and click on
   OK.
   
3. Click on Restart now and check for problems.
   

For additional information, refer the article
Troubleshoot blue screen errors.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator