Windows 10: Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong"

Discus and support Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong" in Windows 10 Customization to solve the problem; I cannot sign into my Microsoft account accessing useful security and support features. The settings menu just keeps telling me, "Something went... Discussion in 'Windows 10 Customization' started by RichardLVNB, Oct 6, 2020.

  1. Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong"


    I cannot sign into my Microsoft account accessing useful security and support features. The settings menu just keeps telling me, "Something went wrong".


    I purchase, installed & activated Windows 10 Pro in January 2020. I activated it with a Product Key, and the settings menu states that "Windows is activated with a digital license."


    Microsoft Edge, the Microsoft Store app, the Get Help Now window app, the Add Bluetooth & Other Devices option; none of that will connect with the internet. Anything that requires internet access from the Settings menu doesn't work.

    My computer does have internet access, and Google Chrome works just fine, and some other apps, old & new.


    My computer is a Dell Inspiron 1545 laptop x64 that works quite well otherwise, including with Windows 10. I've been all over the troubleshooting websites on Windows 10 and I imagine I have tried everything.


    I do not have a "Sign-In to Microsoft Account" Troubleshooter button, which is a recommendation on some of the Microsoft account sign-in troubleshooting. I apparently lack this button because I have been unable to associate my Product Key / Digital License with my Microsoft Account.


    Is there a way to associate my Product Key / Digital License with my Microsoft Account that does not involve trying to use the Settings App / Menu to sign-in to my MS account? Shouldn't there be?


    I am thinking I just need to connect with the right drivers, compatible with Windows 10, and everything will be OK. My computer is updating, and is fully updated. Apparently, neither Microsoft nor Dell has the correct drivers, assuming I'm correct about my problem. Does anyone know of any?


    Help!

    :)
     
    RichardLVNB, Oct 6, 2020
    #1

  2. After upgrading to Windows 10, Edge is the only app that can connect to the internet

    Hi ,

    Thank you for your interest in Windows 10.

    With the issue description it seems like Edge is unable to connect to network.

    I suggest you to follow the steps below and see if it helps:

    Set Internet Explorer as default browser

    I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

    Disable Proxy

    Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

    Follow the steps below to disable proxy:

    • Press “Windows Key” + “R”.
    • Type “inetcpl.cpl”.
    • Go to Connection.
    • Click on LAN Settings.
    • Check the box which says Automatically detect settings.
    • Uncheck the box under Proxy server.

    Run Internet Connection Troubleshooter

    Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

    I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

    • Press Windows key + R
    • Type Control
    • Click on Troubleshooting
    • Click on Connect to the internet
    • Click on Next and follow the On-screen instructions

    Hope this helps, get back to us if you need further assistance.
     
    Sahil Bali, Oct 6, 2020
    #2
  3. Laptop apps (Settings, Etc) say not connected to network or internet but browser connects to home network and internet

    Thanks for the response, Greg.

    I re-registered apps per your suggestion.

    Didn't fix problem.

    The problem seems related to built-in system apps --I.E Settings, Network and Internet Settings, Windows Updates, List of available wifi networks, etc.

    None of those apps recognize my connection to LAN network and internet connection.

    However, the list of available wifi networks does show I'm connected to my home wifi connection, but says no internet connection.

    I can't perform any Settings functions or anything which requires internet connection because the built-in app thinks it's not connected to internet.

    But, my Firefox browser has full internet and LAN connection and abilities.

    I appreciate any thing you can recommend.

    Also note I keep getting a "notification" that my Microsoft account needs attention. It directs me to Shared Experiences" to fix the problem. I try to fix from there but it fails due to "No internet connection"

    I have checked my Microsoft account via browser access and finf no highlighted problem in my account.

    Regards,

    Richard
     
    RichardM881, Oct 6, 2020
    #3
  4. Cvrk Win User

    Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong"

    Installing Windows 10 on Lumia 920

    I have a Lumia 920 mobile phone.
    Found a list on the net with compatible phones that support Win 10. Mine is on that list.
    Can't upgrade with the usual way.
    Found help on this official website of developers for Windows Phones. It's a step by step no brainer thing. Most people are doing it. Except me. I can't get past point 6. HOWTO: Install Windows 10 for Phones on Non-supported devices (and other hacks)

    "6.Connect to the same WiFi that your PC is on. Edit the settings for the WiFi connection to turn on the Proxy and set it to use the PC’s IP address and enter 8877 for the port "

    7. Open Internet Explorer on your phone and navigate to http://[pc.ip.add.ress]:8877 where [pc.ip.add.ress] is the IP address of the PC running the WPInsidersHacks app

    No idea what this means.I guess i need to access the router and modify some settings in there. Some guy on the forum told me " think he means to use the local IP address of the pc. Go to cmd and type ipconfig and look for ipv4 address. Should be somethin like 192/......"

    I did connect my phone as always via wi-fi to my router. But i have no ideea how to use that proxy or how to make my phone have the same Ip as computer. I did start WPInsiderHacks app on pc. This is what it looks like

    Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong" [​IMG]


    Theres also this official Windows Phones
    It says this :
    1. Download the Windows Insider app.
    Press ... > about > make sure Sys free space is 300MB or more.
    If there isn't enough space, make full reset with Windows Phone Recovery Tool.

    Code:
    upwp10.chinacloudapp.cn:7777

    Download and install certificate.
    3. Edit WiFi connection, enable Proxy

    Code:
    upwp10.chinacloudapp.cn
    7777

    4. Open Insider app, click get builds
    5. You will get Enroll page, do not Enroll yet!
    6. Switch to WIFI settings, turn off proxy.
    7. Switch to Windows Insider app and now you can enroll for Windows 10 Technical Preview.
    Choose Fast option.
    8. Check Settings > Phone update.
    If it can't find updates, you may need to reboot your phone and enroll again (without a proxy now).


    Same thing with the proxy. Anyways the more detailed steps on the DEV forum are much better i think .Cuz they put out more info on how to do it.

    Can anybody help me with step 6 ?
     
    Cvrk, Oct 6, 2020
    #4
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Windows 10 Settings App / Menu will not connect to internet, says "Something Went Wrong"

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