Windows 10: Windows 10 Sign-In and Sound Issues

Hi.

I have Windows 10 Pro 64-bit. My Graphics Card stopped working a few months back, so I had to get a new one. Then I had to get a new PSU for the new Graphics Card, and it was probably a faulty unit, and my PC ran into a few power surges, turning off quite a few times. So I had to get a new PSU.

After getting that new PSU, when I turned on my PC again, my mouse and ethernet cable were not being recognized. So I couldn't use my mouse, and couldn't connect to the internet. I looked around and realized there were some driver issues... The power surges and sudden turning off probably broke some things in the system. So I downloaded the Windows 10 Disk Image from the Microsoft website, and reinstalled Windows 10 Pro 64-bit using the setup in the Image. Kept all my files, settings and apps, only reinstalled Windows.

This fixed my driver issues, I could use my mouse again, and connect to the internet again. However, after this reinstall, I could no longer sign-in in with my Microsoft account, in Settings, Sticky Notes, Office or Microsoft Store, for example. If I tried to sign-in, the small square sign-in window would appear for a few seconds, then go away. Also, same thing happens with many built-in apps, like Photos. Those apps launch, then go away.

Then, Settings downloaded some updates, and I installed them, and those updates broke sound on my system. There's a speaker with a red circle and a cross inside it, on the taskbar. So there's no sound. And when I right-click it, it says "Speaker setup (UNKNOWN) > Off".

I tried to reinstall Windows again, using the Disk Image setup, but now it says "Windows can't be installed because this PC has an unsupported disk layout for UEFI firmware."

What can I do now?

Thanks for any help.

submitted by /u/SykaDelea9
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:)

 

Sound issue swith Windows 10

Hello,

I realize the inconvenience you are experiencing sound issue with Windows 10. I will certainly help you.

I suggest you to follow the steps below and check if it helps:

Step 1: Run the Hardware and Devices troubleshooter
and check.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to try the troubleshooting steps mentioned in the below Microsoft article and check if it helps.

Fix sound problems


Hope it helps. Reply to the post with an updated status of this issue to assist you further.

 

Sound issues with Windows 10.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you receive any error message?
  
• 
  Are you facing issues with the sound?
  
• 
  Did you install any third party security application?
  

This issue may arise due to the driver conflicts and as an initial troubleshooting step, I suggest you to refer to the article provided below and check if that helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows 10 sound problems.

Hi Roger,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer these questions to assist you better.

• Have you install all driver updates?
• Do you get any error message?
• In which browser are you facing this issue?
• What is the make and model of your computer?

I suggest you to refer the Microsoft Article below and perform the troubleshooting steps suggested.

Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Do let us know if you are able to get Sound with all relevant programs. Thank you.