Windows 10: Windows 10 Sign-In Results In Black Screen

My computer boots up just fine, loads up windows 10 and seems ok until just after signing in. It briefly flashes what looks like the windows 11 upgrade screen and then loses connection to the monitor. The PC stays on and running. This happened once, I did a fresh install. Two weeks later and it has come back. The problem is resolved in safe mode Any ideas on how to fix this? [video of the issue]https://youtube.com/shorts/6RYvzyK-JDQ?si=8WxWZwdXUKfWpuHd

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Windows 10 Black Background?

Hi,

To help you with your concern, we suggest that you try to follow the steps on how to troubleshoot black screen problems. Check on the links provided below:

• Troubleshoot black screen problems
• Recovery options in Windows 10

Update us on the result.

 

KB4497935 CAUSING INFINITE BLACK SCREEN WITH SPINNING CIRCLE

Hi,

Thanks for the reply and appreciate your efforts to work on this issue.

Please answer these questions to get additional information for clarity:

1. Are you getting a black screen before signing in to Windows 10?
   
2. Are you getting a black or blank screen after signing in to Windows 10?
   
3. Are you getting a black screen with spinning dots after restarting the device?
   

Some of the common scenarios that can cause a black or blank screen to occur are connection problems with your display, display adapter driver update issues, or issues with recent updates or installations.

Suggest you to follow the steps from this article to check if that works.

Troubleshoot black screen or blank screen errors:

https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors

Let us know the result of the steps performed so that we can help you further.

Awaiting your reply.

Regards,

Srimadhwa B

Microsoft Community-Moderator