Windows 10: Windows 10 sleep mode and no mouse or keyboard working.

So my Dell Optiples Desktop Windows 10 has not been used for a while as I have been using my Laptop, I connected it all up yesterday because I received my games bundle, so I was going to put the games on there, I turned it on and it said on the screen 'Entering sleep mode press any key to continue or move mouse' I tried the keyboard and nothing happened, so I tried the mouse and realised the keyboard were not lit up, I have looked at videos and it says go into startup and select this that and the other, but I can't with no mouse or keyboard and a blank screen after it says entering sleep mode, can someone help me please, thanks in advance.

:)

 

Windows 10 wont stay in sleep mode

Yep, already did. I do this kind of work in my sleep. Not only are they disabled in the OS, they are disabled in the BIOS as well.

EDIT: I will add that sleep worked perfectly fine in Windows 8.1 before I upgraded to 10. That's why I'm 99.99% convinced it's related to my upgrade and think a clean install will fix it.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.