Windows 10: Windows 10 soft freezes randomly

Hi everyone, my Windows 10 have been freezing every 5-7 days randomly, always happens when I'm doing light loads like watching a Youtube video or just browsing the web. Never freezes when I'm playing heavy load games like Cyberpunk 2077 or streaming.


When it happens Windows 10 become unresponsive, I can click on stuff like opening My Computer or Task Manager, however after they opened they don't show anything as if like they can't load, sometimes they don't open at all. I can bring out the Ctrl + Alt + Del screen to perform shutdown, however it just stucks at "Shutting down" forever, so I have to hard shutdown by pressing the power button for 5 seconds everytime.


What's weird about this issue is it happens every 5-7 days, guaranteed, never outside of that period, so I can almost feel it coming 5 days after last freeze.

And my computer runs fine under load such as gaming for hours with no freezes, so it makes me feel like it's most likely a Windows 10 problem.


I've tried:

Resetting Windows 10


sfc /scannow

DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth

Both couldn't find any errors.


Help would be appreciated! Thanks

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.