Windows 10: Windows 10 - Sound / Login Issue(s)

Hi, I have 3 potential Win 10 issues. 1 My laptop speakers no longer work and this appears to be after an update patch from a week or more ago and another more recently and rolling back now might be impossible - it may just be age of Laptop too. Headphones work on Bluetooth and Cable. 2. The odd thing is that on Bluetooth if I am using skype with a shared screen I get zero sound from Youtube but on the cable I get sound... 3. Also how do I get rid of this silly you are not online can't log-in thing? I may not want or need to be online so why should I need to be? Makes me feel like MS are spying too.

:)

 

Sound issue

I have an HP Envy pc (h8-1430). After encountering a black screen after login I resorted to reinstalling Windows 10. Since then I have no sound. I have confirmed the issue is not with the speakers. I believe the issue is I don't have the driver(s)
for my soundcard.

 

Windows 10 upgrade made video playback and streaming choppy

The problem still isn't fixed. Just upgraded to windows 10. The issue is with all browsers. The sound in general is unable to produce properly even by windows application like login and sound test.

 

Hi HuwGro. Welcome to the TenForums @HuwGro

Not sure what sound adapter you have, you can check in Device manager.

First thing I would right click sound icon in Notification area. Open sound mixer and make sure nothing is set to mute.

Next right click on sound icon, click on Playback devices, check defaults.

If all seems right I would uninstall sound adapter and reboot windows should re-install.

Of note if you have realtek you also want to check the RealTek sound manager also found in the Notification area.

There is also a trouble shooter, Start => Settings =>Update and security => Troubleshoot => select the sound one.


Ken