Windows 10: Windows 10 sound problem

Discus and support Windows 10 sound problem in Windows 10 Drivers and Hardware to solve the problem; Hello, lately I've been having issues where I'm watching a YouTube video and my sound will just suddenly cut out and make like a robotic sound... Discussion in 'Windows 10 Drivers and Hardware' started by BrandonR188, Nov 5, 2015.

  1. Windows 10 sound problem


    Hello,

    lately I've been having issues where I'm watching a YouTube video and my sound will just suddenly cut out and make like a robotic sound before cutting off.. and i have to refresh the page and get the video to play again in order for the sound to be fixed.. it's so often now and it's getting pretty annoying.. this only happens on Windows 10 for me.. not on 8.1 from what i remember at all.. I've tried installing fresh GPU drivers and latest realtek audio drivers for my system and the issue still occurs.. really not for sure where to go with this problem.

    :)
     
    BrandonR188, Nov 5, 2015
    #1

  2. ppc 6700 sound problem

    Everything on the phone is working fine except all of my sounds went out. I can hear calls that come in but they can't hear me; screen taps, music, etc.--no sound except for a little static or jusort of short circuit type sound. Have no idea what the problem
    is, any help will be greatly appreciated.



    I've had the phone for over a year with no problems.

    Also, the date and time jumped back 3 years.



    Thanks again!
     
    ppc6700 sound problem, Nov 5, 2015
    #2
  3. ppc 6700 sound problem

    Yes, I have tried that several times.

    It appears that my sound has "died".



    I have no upgraded or additional software on my phone.



    Thanks for your reply.

    Please any help would be great!!
     
    ppc6700 sound problem, Nov 5, 2015
    #3
  4. Maugli Win User

    Windows 10 sound problem

    I assume you have tried plugging in headphones in case it is a mechanical electric fault with the wiring on your speakers?
     
    Maugli, Nov 5, 2015
    #4
  5. headphones are all i use and I've tried other headsets and same result.
     
    BrandonR188, Nov 5, 2015
    #5
  6. Maugli Win User
    It could be a problem with the video source itself, or a problem with the internet signal somewhere between source and your computer. Is it like that with every single You Tube video you play?
     
    Maugli, Nov 5, 2015
    #6
  7. it's not with every video.. it's random when it happens with different videos.. i use a ethernet cable.. the next time it happens, i plan on testing my sound once it happens to see if it's just the youtube video and not my whole system losing sound.. which i believe it's just youtube but i could be wrong...

    EDIT: also while just listening to a video, I'm hearing a bit of static in between sometimes.. if this will help determine what the issue is at all.
     
    BrandonR188, Nov 5, 2015
    #7
  8. spapakons Win User

    Windows 10 sound problem

    Assuming there is not due to network bandwidth when watching a HD video, I would first update the Adobe Flash version to the latest. For Microsoft Edge and Internet Explorer this is done by Windows Update. For any other browser you go at Adobe Flash Player Install for all versions Then I would uninstall the Realtek HD audio driver, restart the computer and install the latest official driver from www.realtek.com Forget any outdated driver at your computer's or motherboard's support site. Get the latest one for Windows 10 directly from Realtek.
     
    spapakons, Nov 5, 2015
    #8
  9. I already have the latest flash player for Firefox, just checked.. I will uninstall the realtek audio drivers completely and do as you suggested and get them from the website and will check back for the results.. thanks!
     
    BrandonR188, Nov 5, 2015
    #9
  10. I had the same problem.
    I think its a bug that will be fixed in uncoming update 12 november for windows.
    I had the same robotic sound only in youtube and then it was cutting off.
    Today i upgraded my sound drivers to Realtek HD Audio Driver 6.0.1.7655 WHQL from station driver here:
    -http://www.station-drivers.com/index.php?option=com_kunena&view=topic&Itemid=255&catid=4&id=7&lang=en&limitstart=532

    Win 10 x64
    PackageVersion = PG436
    DriverVer= 11/03/2015, 6.0.1.7655

    And for five hours i dont have this problem.
    I wait your input.
     
    boombastik, Nov 6, 2015
    #10
  11. problem is still occuring.. a little bit less than before.. it's most likely going to be fixed with this update coming November 12 I'm guessing.. nothing I've done has fixed it.. doing the latest update through realtek did help a bit but that is all.
     
    BrandonR188, Nov 7, 2015
    #11
  12. Maugli Win User
    Try to play some music on the system without using You Tube to see if it's the sound player or just on You Tube?
     
    Maugli, Nov 10, 2015
    #12
  13. Windows 10 sound problem

    after the update on the 12th, it still occurs.. I'm guessing it has to do with Youtube's player.. nothing else does this besides YouTube.
     
    BrandonR188, Nov 14, 2015
    #13
  14. spapakons Win User
    You mean you upgraded to Windows 10 TH2 (build 10586) ? In that case all your drivers have been replaced. You have to reinstall all drivers again starting from chipset and then hide the relevant updates again (all previously hidden updates are now shown).
     
    spapakons, Nov 14, 2015
    #14
  15. I did upgrade to the latest build, I reinstalled all drivers starting with the chipset as you told to me do so. I will update if this fixed the problem or not once giving it sometime and seeing if it occurs or not.
     
    BrandonR188, Nov 14, 2015
    #15
Thema:

Windows 10 sound problem

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