Windows 10: windows 10 sound stuttering/lag

i recently bought a new computer to replace my older rig. It was running smoothly until a week ago after i updated windows 10 to the DEC update. I now have a sound and stuttering issue that i have not be able to resolve. This occurs with USB sound devices and has serious distortion when using RealTek 3.5 mm headphones. i have updated drivers on all devices, attempted the sound troubleshooter, reinstalled all sound drivers and devices, updated bios version, and i still have an issue. request guidance on possible fixes to resolve this issue. my specs are as follows:


AMD Ryzen 7 1800x Eight core proccessor

16.0 GB RAM

Radeon RX 580 4GB

Windows 10 Home ver. 1809

:)

 

Windows 10 Stuttering/Lagging with Graphical Glitches


These are the LatencyMon stats once the problem sets in





















The problem didn't come in Safe Mode - although I only used it in Safe Mode for about 10 minutes.

*I usually only needed to input a PIN password to log into Windows. After booting into Safe Mode it started asking for my password (i.e. Microsoft Account password). It hasn't asked for the PIN since then. Is this normal? Maybe some kind of protection enabled by Windows itself?

This is the LatencyMon stat without the problem:

















As you can see it says that my system has no latency issues.
Something weird I noticed is the difference in Measured and Reported CPU speeds - 1 Mhz and 3293 Mhz. How is that possible? I mean will the system even boot up if that's the actual speed?
There is also and Indepth Latency Test shortcut created by the program. Do I need to run it as well?

 

windows 10 video and audio lag(stutter)

Hi Kevin,

Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.

I do appreciate your efforts and time. Do not worry, will assist you with the issue.

Method 1: Update video adapter driver.


Verify that the latest drivers for the display adapter are installed.

• a. At the Start screen, type Windows Update.
• b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results
  
• c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

I would also suggest you to refer to the following article and perform the steps mentioned under “Update driver” section.

http://windows.microsoft.com/en-us/windows-8/all-drivers (Also applicable
for windows 10)

Method 2:

Check the Device status in the Device Manager. The yellow exclamation mark provides an indication of a device's current status and could mean that there is a system resource conflict, a driver issue, or any number of other
things. Refer to these steps to open Device Manager.

Step 1. Press Windows and X keys together.

Step 2. Click on Device Manager.

Step 3. Expand Sound, video and game controller.

Step 4. Please check with the optional driver updates through windows update and check if it helps. And
for more information I suggest you to refer the link below.

http://windows.microsoft.com/en-us/windows-8/all-drivers (Also
applicable for windows 10)

Method 3: If the issue still prissiest, install the Windows 8.1 drivers in compatibility mode.

Step 1. Download the Windows 8.1 drivers.

Step 2. Right click on the downloaded driver file.

Step 3. Click/tap on
Troubleshoot Compatibility.

I also suggest install the latest drivers available for Windows 10 and check if it helps.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Sound lag/errors (Windows 10)

Hi Jonathan,

Welcome to Microsoft Community. Your interest in Windows 10 is highly appreciated.

I'm sorry to know that you get sound lag errors in
Windows 10.I will be happy to assist you with this.

Please follow the below methods and check if that helps.

Method 1: Run the Audio Troubleshooter

This troubleshooter is an automated Windows 8 inbuilt tool which finds and fixes the common issues with the audio settings of the computer. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Playing Audio”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Method 2: Update Audio Driver and check that was causing the issue.

Step 1: Check the Windows updates for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Updates” in the search bar and click on “Install optional updates” from the left pane.
• From the “Windows Update” window, click on “Check for Updates” on the top left corner to receive a fresh list of updates and install all the updates listed there.

Step 2: Try updating the drivers from the Device Manager.

• Press “Windows Logo” + “X”.
• Click on “Device Manager”.
• Search for the Sound Card from the device list and right click on it and select “Update Driver Software”.
• Follow the on-screen instructions and complete the installation of the latest driver.

If no drivers are available, then check in the computer and sound card manufacturer’s website for the audio drivers for your sound card. If they are available, then download and
install them on the computer.

Step 3: Update Driver Software from the Manufacturer’s website:

Go to the computer or sound card manufacturer’s website and search for the latest Windows 8 audio drivers available for the sound card model and then install it by following the instructions given in the website.

Please feel free to contact us, if you need any further help we would be glad to assist you.

Thank you