Windows 10: Windows 10 ssid not visible but connects near modem

Discus and support Windows 10 ssid not visible but connects near modem in Windows 10 Software and Apps to solve the problem; Hi my ssid shows near the modem and gets connected to the wifi but when i am away from modem it doesn’t show up. How can i fix this issue... Discussion in 'Windows 10 Software and Apps' started by FilzaZehra, Dec 19, 2021.

  1. Windows 10 ssid not visible but connects near modem


    Hi my ssid shows near the modem and gets connected to the wifi but when i am away from modem it doesn’t show up. How can i fix this issue

    :)
     
    FilzaZehra, Dec 19, 2021
    #1

  2. Some SSIDs no longer visible after Win 10 update

    I have three systems a DKT 700 Tower, and Acer DX730 All in one, and a Fujitsu e-Series laptop, and a number of apple products which all use my Telstra NBN connection \ modem, all of my devices could successfully see and connect to my Telstra Smart Modem
    Gen 2, I also still have the older Telstra modem which has an issue where it randomly drops the connection to Telstra every couple of hours (but it still works fine in the meantime).

    With the DKT 700 and Acer DX730 I upgraded Windows 10 to 1903 - [Version 10.0.18362.418], wireless was still working on these devices, but it could no longer see the SSID of the Telstra Smart Modem, it could see other SSIDs
    and connect to them.

    My Fujitsu laptop was on 1903 - [Version 10.0.18362.476] this was able to see the SSIDs of my Telstra Smart Modem, and connect to them and successfully have connection to the internet as expected.

    I unplugged my Telstra smart modem from the line in, and plugged it into the older Telstra modem, and was able to see its SSID on all my devices, and able to connected to the internet successfully through the old modem from all my devices.

    Whilst connected to my old modem with a working internet, I initiated Windows update on my DX730 and DKT, this was successful in allowing update of these systems to 1909 - [Version 10.0.18363.476], plugged back into my Telstra Smart Modem,
    and the SSIDs for it were still not visible, putting in the details manually (in case it was working just not showing in the list), this was not successful, ran Ipconfig / release, reset the wireless from windows, removed the wireless drivers, uninstalled
    the software related to the wireless, cleared the registry of all entries related to the wireless, flushDNS, removed network configuration information, and rebooted the system, allowed windows to detect the wireless hardware and install with its defaults,
    again behaviour has not changed, still can seen a good selection of SSIDs, and connect and be successful with the old Telstra modem, but Telstra Smart Modem SSIDs still not visible or functional from these systems, but still visible and fully functional from
    my Win 10 Fujitsu Laptop and apple devices.

    Updated Fujitsu laptop to same (latest) version that the DKT and Acer had been updated to 1909 - [Version 10.0.18363.476], this is still working fine and seeing my Telstra Smart Modem SSIDs and connect to them, and successfully
    use internet connectivity through the Telstra Smart Modem.

    I suspect the issue may be, the wireless hardware used by my Acer and my DKT, is limited in some way at the HW level which once the Win 10 was upgraded and using a enhanced security, if the other wireless device 'Telstra Smart Modem' had that capability,
    these Wireless HW is not capableof communicating at this enhanced security level, hence is no longer available.

    To test this, my DKT uses a USB Wireless dongle, so on my Fujitsu laptop disabled its inbuilt Wireless and attached the USB wireless dongle, and sure enough, I was able to see most SSIDs from the Fujitsu Laptop, but not the SSIDs of my Telstra Smart Modem,
    still don't know exactly what it is in the combination of these wireless hardware used by my DKT and Acer, in combination with Windows 10
    1903 - [Version 10.0.18362.418] and higher, which prevents it from seeing or connecting to and using my Telstra Smart Modem, but still allowing it to see and connect to other wireless devices.

    And more importantly is there any configuration on the modem itself, or windows 10 configuration on the wireless connection, (or both) which will again allow me to use the wireless connectivity to my Telstra Smart Modem, with these latest versions
    of Windows, I have no intention of going back to earlier versions of windows, and if worst comes to worst, I'll buy some new Wireless dongles, disable the inbuilt wireless in the Acer, and use these to connect to my Telstra Smart Modem, but I would prefer
    it if there is a fix with the current HW, or at least a technical reason for why no longer works.

    I'm expecting many people must have been hit by this, and it would depend on a combination of the wireless devices they are communicating with and the specification of the Wireless HW on the windows 10 device which they are connecting to it with, hence
    why it still works and sees some SSIDs, but others are no longer available after the windows 10 updates.

    Anyone else on this forum who have been hit by this, anyone know the technical details, and if there are any fixes without downgrading Win 10.
     
    ITGuruMaster, Dec 19, 2021
    #2
  3. Issues with Dial up connection using Vodafone USB modem, Windows 10

    Hi Jay,



    Thank you for writing to Microsoft Community Forums.



    We understand how difficult it could be. However, we would need some more information regarding the issue.



    1. Do you see network signals showing as connected in the taskbar?
    2. May I know the model of the Vodafone modem you are using?

    Please refer to
    Mobile Broadband Software for Windows 10
    for the list of modem models which support Windows 10. We would suggest you to download the software utility from the article and check if it resolves the issue.



    We would also suggest you to follow the steps mentioned below to check for the drivers for modem.



    1. Connect the USB modem.
    2. Open Device Manager by searching for it in search bar.
    3. Locate and expand Universal serial bus Controllers in the list.
    4. Check if the driver are displayed under the tree.

    Regards,
     
    Manjunath_H, Dec 19, 2021
    #3
  4. Windows 10 ssid not visible but connects near modem

    Nokia 920 and 820 will not connect to hidden SSID WiFi

    I have tried connecting using the advanced + options as suggested. I am able to enter the SSID with the router then asking for the password. The correct password is entered - but I then get a message saying that the router is not responding to the requested.
    However, if the SSID is made visible a connection can be made fine. The Lumia 920 then holds the WiFi connection until the SSID is made invisible again at which point the connection is lost. Make it visible again and a connection is restored.
    The router in question is a netgear - I will try this evening using another router and see if the same symptoms exist.
     
    IanHeathcock, Dec 19, 2021
    #4
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Windows 10 ssid not visible but connects near modem

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