Windows 10: Windows 10 Start Menu will not work

Discus and support Windows 10 Start Menu will not work in Windows 10 BSOD Crashes and Debugging to solve the problem; My Windows 10 start menu will not work. My reliability monitor results are below and state that ShellExperienceHost.exe is crashing whenever I click... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jhardy82, Jul 8, 2018.

  1. Jhardy82 Win User

    Windows 10 Start Menu will not work


    My Windows 10 start menu will not work. My reliability monitor results are below and state that ShellExperienceHost.exe is crashing whenever I click on the start menu. I have tried using the system file checker using sfc /scan. Using DISM /Online /Cleanup-Image /RestoreHealth also did not help. I attempted to reinstall the shell experience app using Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. Creating a new user account doesn't seem to recreate the needed files. I am at a loss of what else to try.


    Description
    Faulting Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe

    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: Microsoft.Windows.ShellExperienceHost_10.0.17134.112_neutral_neutral_cw5n1h2txyewy
    Application Name: praid:App
    Application Version: 10.0.17134.1
    Application Timestamp: 5ace103a
    Fault Module Name: combase.dll
    Fault Module Version: 10.0.17134.112
    Fault Module Timestamp: fad18dc5
    Exception Code: 80070005
    Exception Offset: 0000000000010de0
    OS Version: 10.0.17134.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 13aa
    Additional Information 2: 13aaa9b8463aa822c6d5e34c93f3824c
    Additional Information 3: 55dc
    Additional Information 4: 55dcb4e30dd91e2c98e37deeb95d9722

    Extra information about the problem
    Bucket ID: 5473896db9edda6759332a03494c2a10 (1815841268363438608)

    :)
     
    Jhardy82, Jul 8, 2018
    #1
  2. scevism Win User
    scevism, Jul 8, 2018
    #2
  3. Jetster Win User
    Jetster, Jul 8, 2018
    #3
  4. Windows 10 Start Menu will not work

    Start menu is not working on Windows 10

    Hi,

    Iunderstand the frustration if things are not working fine as expected.

    Please help us with below details,


            • When you say "If I sign in under my user name I am in some earlier version", which version you are referring to?

            • Did you made any recent changes to your computer prior to the issue?

            • When you say “I cannot access the start menu and am limited to IP as a browser” Is it refers to Microsoft Edge?

    As an initial steps, I suggest you to check for the Windows version. To do so, follow the below steps:

    1) Login to your computer through user name on which it show earlier version of Windows.

    2) Press Windows key + r.

    3) Type winver, hit enter.

    For the issue related to start menu, I suggest you to refer to the below Microsoft help article and check,

    https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

    Reply with results and necessary information to help you further.

    Thank you.
     
    Krishna Priya V, Jul 8, 2018
    #4
Thema:

Windows 10 Start Menu will not work

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