Windows 10: Windows 10 stopped downloading pics/video

Discus and support Windows 10 stopped downloading pics/video in Windows 10 Support to solve the problem; I am getting very annoyed with this, and I am sure that someone else has had this. Initially Win10 would happily detect my card reader plugged in... Discussion in 'Windows 10 Support' started by JustinH, Mar 21, 2016.

  1. JustinH Win User

    Windows 10 stopped downloading pics/video


    I am getting very annoyed with this, and I am sure that someone else has had this.

    Initially Win10 would happily detect my card reader plugged in the USB and download the video, albeit to the pics folder with no option to put them in the video folder. Now, whilst my antivirus does pick up the reader and asks if I want to scan the card Win10 does not.

    I have tried going to file manager and clicking on the 'H' drive, which is how it appears, but I have on option to click 'import' there or on the sub files.

    Anyone got any ideas before I reload Win7 in an effort to keep some hair?

    Justin *Shock

    :)
     
    JustinH, Mar 21, 2016
    #1

  2. Windows apps for PC and Mac don't work

    I just downloaded the app for downloading the pics from my Lumia822 on my Windows7 PC. When I click on "Import pics and videos" the photo acquisition window gives me the message: A problem caused the program to stop working correctly. Windows will close
    the program and notify you if a solution is available. I just can't get any further.
    With the app for downloading the pics on my Mac Book Pro I didn't have any more luck. I can see both memories, the internal one and the sundisk, how much stuff is allocated on them but I can't see any pictures or videos.
    Can you please help!?
     
    LucianRosca, Mar 21, 2016
    #2
  3. RoyAyala Win User
    where do I find my blue tooth downloads of videos and pics.

    where do I find my blue tooth downloads of videos and pics. I didnt see a downloads button . I had some videos and pic sent to me by blue tooth, the windows phone accepted the downloads but where does it store those videos?
     
    RoyAyala, Mar 21, 2016
    #3
  4. WHS
    whs Win User

    Windows 10 stopped downloading pics/video

    It is not clear what your problem is - at least not to me.
     
  5. JustinH Win User
    I am trying to download video from my SD card onto my machine. Win10 is not offering me any way of doing that. It should detect the card reader and card in it, and then offer to download the files on it, and to delete it when it is done. It is not doing so.

    If I go play on the file manager I can right click on the drive, 'H', but there is no option there to download the files either. I can do anything else, but not download them.
     
    JustinH, Mar 21, 2016
    #5
  6. Are you able to copy and paste the files? I'm not understanding the problem either. My wife is a photographer (hobby) and whenever she plugs in her SD Card, she copies and pastes the pictures she wants in to a folder for the project.
     
    DeaconFrost, Mar 21, 2016
    #6
  7. JustinH Win User
    If I look at the files on the SD card it only gives me two folders and it is not recognising them as video. If I copy and paste them I only get DCIM and PRIVATE files but cannot open them.

    As I said, previously Win10 recognised the files as video/pictures and opened a window asking if you wish to import those pics. Now it just sits there and does nothing, though the machine has recognised that the card reader is there.
     
    JustinH, Mar 21, 2016
    #7
  8. Kryten Win User

    Windows 10 stopped downloading pics/video

    Video files are buried in subfolders.Private>AVCHD>BDMV>Stream for eg
    Images in subfolders of the digital camera images folder DCIM.

    Is show hidden files or folders been set for windows.
    File association may have been broken by an update or something.RT click on any files and use the open with to
    associate the file type.
     
    Kryten, Mar 22, 2016
    #8
  9. JustinH Win User
    I don't think it is a file type thing, as I am not offered an 'open with' option when I click on the contents of the H drive. Normally there would be an option there of 'import pictures/videos' I have no such option on the list. Only the usual 'play with' or pin to start, or something.
     
    JustinH, Mar 22, 2016
    #9
  10. The option you are referring to is part of the Autorun settings, but it is definitely not necessary for copying the files. Go in to the DCIM folder on the card and copy the actual image files.
     
    DeaconFrost, Mar 22, 2016
    #10
  11. JustinH Win User
    Hello. Sure, I can copy the files over but for some reason they do not appear as they should at destination. I have had to reload Win10, and now it works as it used to, recognising the file types and asking if you wish to download them. I am sorry to have had to use the nuclear option but it was the only way.

    Thanks, everyone, for your contribution.
     
    JustinH, Mar 22, 2016
    #11
  12. DeaconFrost, Mar 22, 2016
    #12
  13. JustinH Win User

    Windows 10 stopped downloading pics/video

    Oh well......... I did look at that, but it only offered a list of things to autoplay with, not a photo/video downloader.... All is fixed now....
     
    JustinH, Mar 22, 2016
    #13
  14. That's what you've been saying all this time...that the pop-up menu was missing. That's the autorun, and that link specifically addresses memory cards. The autorun, in my opinion, gets annoying, so it's disabled for all memory cards on our systems at home. It doesn't have anything to do with the ability to get files off the card, but I guess some feel it simplifies the process.
     
    DeaconFrost, Apr 4, 2018
    #14
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Windows 10 stopped downloading pics/video

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