Windows 10: windows 10 stopped working

Discus and support windows 10 stopped working in Windows 10 Support to solve the problem; I have gone back to windows 7 and will not go back to windows 10 , I have had nothing but problems with it for at least 3 weeks now , not sure what the... Discussion in 'Windows 10 Support' started by Charrah, Jan 28, 2016.

  1. Charrah Win User

    windows 10 stopped working


    I have gone back to windows 7 and will not go back to windows 10 , I have had nothing but problems with it for at least 3 weeks now , not sure what the last update edid but it screwed up my computer so I couldn't do anything on it , I couldn't even check my mail

    :)
     
    Charrah, Jan 28, 2016
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Jan 28, 2016
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Jan 28, 2016
    #3
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windows 10 stopped working

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