Windows 10: Windows 10 Store Won't Open/Photos App won't work *Solution*

Hey, guys, I think I found out how to solve this problem. I tried many different methods and most things everybody had said to try didn't work for me but I finally got a solution. I had not been able to open the Microsoft Photos app and so I deleted it but then noticed I could not open the Microsoft Store either. This is how I was able to open the Photos app and Microsoft Store.


Steps:


1. Make a new account on your PC. Go to settings, then accounts, click Family & other people on the left side




2. Click add someone else to this PC under the others tab. Add a new email (This can be removed after everything is done if you wish not to bother with the account you just added/Are about to add)





3. Sign out of the active account (The account you cannot get on the store with) and log into the new account you just added.





4. Once you are logged into the new account it should "set up" the account aka get things ready.


5. After things are done click on the store app it should open up.


6. Click the top right and make sure the new account's email is on the store.




7. Download the Photos app.





8. Log out of that account (The new one) and log back into the old account (The one which couldn't open Microsoft Store)


9. Click on the store icon.


10. Click on the top right account again.





11. Sign out of this account (The new account) and sign in with the old account (The one which couldn't open the store) make sure you sign in with a new Microsoft account



12. Download Microsoft Photos again.


13. Click install on my devices





14. Download for your PC or Laptop depending on what you're using.


Hope this helped some people! I haven't been able to use Microsoft Photos or open the store for a good 5 months maybe and finally found a solution.


P.S If you can't open photos or the store and this is why you're here just google a thread to help you delete Microsoft Photos first and then try my method.


- Mitch

:)

 

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