Windows 10: Windows 10 stuck in black and white and I don’t know how

Hi my windows screen is stuck in black and white. Ive tried a different monitor but its still the same.

:)

 

Screen stuck in black and white

I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.

I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.

I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.

If anyone has any advice to offer, it would be much appreciated.

EDIT:

I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.

If anyone has any ideas, please let me know. Thanks.

Edit 2:

One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.

Specs:

Lenovo Flex 4

Intel i5 7200 CPU

Radeon R5 M430 & Intel HD integrated graphics

 

Windows 10 screen stuck in black and white

I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.

I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log
into another account, color is restored.

One more thing is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and
have also tried fully uninstalling and reinstalling both drivers.

I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.

If anyone has any advice to offer, it would be much appreciated.

Specs:

Lenovo Flex 4

Intel i5 7200 CPU

Radeon R5 M430 & Intel HD integrated graphics

[Moved from: Windows / Windows 10 / Windows settings / PC]

 

Windows 10 stuck at black screen


hi, i tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.

any idea how to solve this? it's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, i'm thinking give up or buy new laptop with windows 10*Biggrin*Biggrin*Biggrin)

p.s i'm currently downloading ISO file to blank DVD hopefully it's works