Windows 10: Windows 10 stuck on choose keyboard layout

Windows 10 upgraded my computer today. The problem I am having right now that I am stuck on choose keyboard layout auto repair screen. My keyboard works but when light goes out on keyboard and mouse I am not able to actively select any layout. Does anyone know how I fixed this issue.

Thanks

:)

 

Windows 10 "choose your keyboard layout" stuck. Keyboard & mouse don't work to select

Original Title - Windows 10 stuck

Windows 10 "choose your keyboard layout" stuck. Keyboard & mouse don't work to select

 

Choose your keyboard layout - Stuck after upgrading to windows 10

Hi.

I apologize for the delay in answering your query. Let me help you with this issue.
I Suggest you refer to the below thread on Windows 10 "choose your keyboard layout" stuck. Keyboard & mouse don't work to select
where the issue have been resolved.
Windows 10 "choose your keyboard layout" stuck. Keyboard & mouse don't work to select

Also, suggest you refer to the below thread on Choose Your Keyboard Layout Problem and check if it helps.

Choose Your Keyboard Layout Problem

Do let us know the update of the issue.

Thank you.

 

I am having the Same Issue. I got a Bootable USB and i'm running it now. I hope it works.

 

So that I mean I have to get me a wireless keyboard and mouse?

 

It means you need to make a Bootable USB. THis is the only thing i found to be working so far. Im still installing at this point.

USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

 

I'm putting my computer in shop it will cost me $125.00.

 

I have hope to get an answer. I will post what they will tell me

 

I got my computer fixed I am back to Window 7. I wish Microsoft should've send out Window 10 compact disc so people computer wouldn't get screwed up.

 

Hi, I've solved this problem yesterday by a few actions before the second try of upgrading from W7-->W10. I do not know which one was the key one though. Anyway, here is the list of them:

- instalation of the most recent bios version of my laptop
- instalation of a different keyboard driver (+ maybe forbiding it in device manager afterwards)
- connecting external usb keyboard
- switching keyboard layout to english and deleting my native (czech) keyboard from the win7 system before starting instalation
- optianally I have changed also the touchpad driver since i think it was somehow connected with the keyboard driver at acer aspire E1 line notebooks

Good luck! I hope it helps to someone.

 

Sending out 500,000 disks would have cost a lot that MS could have spent elsewhere. I tried to find out how many people in the world use Windows for this post but couldn't find a decent number.

Quite a few anyway.

 

Hi,
I have the exact same problem.
Without any problem i upgraded my pc to Windows 10.
But now i want to do a system recovory to completly clean my pc.
I got the same screen as gabrielgut98 . I wonder if gabrielgut98 has an answer already.
greets

 

Hi,
I have the exact same problem.
Without any problem i upgraded my pc to Windows 10.
But now i want to do a system recovory to completly clean my pc.
I got the same screen as gabrielgut98 . I wonder if gabrielgut98 has an answer already.
greets

 

I also get the same screen when trying to do a system restore using the CD created through Windows 10 screen basically stops at the keyboard selection screen and no key or mouse input seen.

I upgraded from windows 7 pro to windows 10 on a newer PC than what I have been using imported all the files I wanted from the old PC but decided to change hard drives to increase storage. I was able to save a system image " Windows reported image saved successfully anyway created a image boot CD (actually made a second ) and using either CD I get a freeze at the keyboard screen.

 

If you run setup.exe from the USB within a running Windows 7 system then you will not need a Windows 10 Key. But if you boot from the USB Drive you will need a Windows 10 key. The way Microsoft has implemented the "FREE UPGRADE" is that you have to upgrade from a running Windows 7 system to end up with an activated Windows 10 system. If you boot from the USB drive you are NOT installing Windows 10 from a running Windows 7 system and you will be asked for a Windows 10 Key.




I tried booting from the USB to do the install and got the screen asking for the Key. I've upgraded my ASUS and HP Laptops to Windows 10 with no problems. The process went very smooth. However, I've been unable to upgrade my HP Desktop Windows 7 Pro 64bit System. The Windows 10 upgrade inspects my Desktop System and says there are no problems and its ready to upgrade. So I started out with the standard Windows 10 online Upgrade. Everything proceeds as a normal upgrade. After the setup installs the Windows 10 files the setup reboots and starts loading Windows 10. After a couple of minutes the Windows 10 boot up stops and I get a Sky Blue Screen asking me to "Choose Your Keyboard Layout" with OPTIONS for US, Albanion, Arabic, Armenian Phonetic, Ect. I click US and then I'm presented with a screen that says "Choose An Option" Troubleshoot, Turn off your PC. I've tried troubleshoot with no success. I have to choose Turn Off Your PC. When I reboot I'm back in Windows 7 again with the following message: We couldn't install Windows 10. We've set your PC back to the way it was right before you started installing Windows 10. 0xC19000101-0x20017. The installation failed in the SAFE_OS phase with an error during BOOT operation. So then I decided to try creating a Windows 10 installation Boot USB and install by booting from the USB to do a clean install. I got to a screen that asked for a Windows 10 Key. So I stopped right there and called Microsoft Support and they confirmed that if I skipped entering a Windows 10 Key I would end up with an inactivated install only good for 30 days. Microsoft remoted into my HP Desktop system and attempted to do the upgrade for me. They had the same problem that I had been having and therefore the upgrade failed for them as well. My Ref # was 1308992102. I talked with Microsoft rep. Mikhael Alexander.




Microsoft then emailed me instructions to disable all drivers ect. and retry the upgrade, So I went one step further. I removed my nvidia graphics card and replaced with a regular VGA adapter, I removed all wireless devices like mouse and keyboard, Bluetooth, USB drives, ect. Basically I stripped the system down to bare bones and then tried the upgrade yet again. However, it ended up in the same place with the same sky blue screen asking my to "Choose Your Keyboard Layout".




I've searched the Internet trying to find the solution to this Windows 10 Upgrade problem and nothing I found has worked. From my searching its my impression that there are thousands of people trying to solve this. Another thing that is mentioned is a BIOS adjustment for UEFI on many Websites. However, most systems being upgraded don't have UEFI BIOS. UEFI is relatively new and the vast majority of PCs still use the Legacy BIOS. In fact my ASUS and HP Laptops that use Legacy BIOS upgraded to Windows 10 Pro 64bit without any problems. This Windows 10 Upgrade problem probably has something to do with some kind of corrupted Windows 7 file that is hanging around and coming into the Windows 10 update. Since Microsoft has made no provision for the "FREE UPGRADE" in the case of upgrade problems we're left unable to upgrade. A clean install would probably fix the problem. However, the way Microsoft has set this up, a clean install leaves you with an inactivated Windows 10. So if you decide to go with a clean install to get around the in place upgrade problem you'll need to spend $200 to purchase Windows 10 Pro.