Windows 10: Windows 10 System High CPU Usage ACPI.sys

Discus and support Windows 10 System High CPU Usage ACPI.sys in Windows 10 Drivers and Hardware to solve the problem; My pc has been running slow lately and i saw that the cpu usage was really high even when i just started my pc. i noticed that the process system was... Discussion in 'Windows 10 Drivers and Hardware' started by notraname, Apr 2, 2021.

  1. notraname Win User

    Windows 10 System High CPU Usage ACPI.sys


    My pc has been running slow lately and i saw that the cpu usage was really high even when i just started my pc. i noticed that the process system was taking more than 20% of my cpu in task manager, so i used a program called Process Hacker and saw that the thread acpi.sys was the culprit behind this. i've tried alot of things but nothing seems to fix this problem i would really appreciate any help.

    laptop used: HP 250 G6; i5-7200u; Radeon r5 m330; Samsung EVO 860 500GB;

    Windows 10 System High CPU Usage ACPI.sys a74790f7-05c6-4276-af4b-eea96cb5d28b?upload=true.png

    :)
     
    notraname, Apr 2, 2021
    #1

  2. system process high cpu usage

    Hello,

    To fix high CPU usage issue, please refer these steps:

    Try to identify the process creating this issue.

    Download Process Explorer from Microsoft:

    Process Explorer - Windows Sysinternals

    Run the tool then select the system process, right-click and select Properties.

    Switch to the Threads tab. This will show which file is using the excessive CPU usage, from which you can then attempt to diagnose it.

    Also refer: [FIX] Windows 10 High CPU Usage Problem

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya MVP, Apr 2, 2021
    #2
  3. DenetteBoyd-King, Apr 2, 2021
    #3
  4. deadalos Win User

    Windows 10 System High CPU Usage ACPI.sys

    "System" process with high CPU usage

    I have exactly the same issue (high CPU usage) on a brand new HP ProBook 440 G5 (i7-8550U, pre-installed Win 10 Pro).

    I am pretty sure that there is a problem with audio drivers when the computer wakes up from a sleep mode. I first observed that process flow.exe (audio bloatware provided by HP/Conexant) was consuming (after waking up) ~10–15 % CPU. Here's what I did:

    • I have updated Windows to 1709, build 16229.251 and installed all updates --> Nothing has changed.
    • I have updated BIOS to the latest version provided by HP. --> Nothing has changed.
    • I have run Windows troubleshooting and HP Support Assistant checks --> No problems found, nothing has changed
    • I have manually updated Conexant ISST Audio Drivers (via Device Manager -> Update drivers). Windows installed a newer version. -->
      CPU usage by flow.exe has disappeared, but process called System in thread ACPI.sys+0x21cb0 started consuming ~20 % CPU.
    • I have uninstalled all Conexant software&drivers and manually installed generic High Definition Audio Device drivers provided by Microsoft (Driver Date: 21.02.2018). --> ACPI.sys+0x21cb0 still consumes ~20 % CPU.

    Same issues are discussed in these threads on HP site:


    The result is I cannot use sleep mode (as advised by this post:
    https://h30434.www3.hp.com/t5/Business-Notebooks/ProBook-450-with-high-CPU-usage/m-p/6611446/highlight/true#M149605
    ).
     
    deadalos, Apr 2, 2021
    #4
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Windows 10 System High CPU Usage ACPI.sys

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