Windows 10: Windows 10 thinks it has two monitors, and my videos are displayed on the "other monitor."

Well, I can't see my video games or videos because when I open them they display on some supposed "second monitor" that I don't have. How do I tell my computer not to do this?

:)

 

Unable to play videos in Windows 10 dual monitors

Hi,

Thank you for posting your query in Microsoft Community.

Share this information to assist you better.

• Since when are you facing this issue?
• Have you made any recent changes in your computer?
• Was is it working fine previously?

I suggest you to unplug and the plug all the cables connecting your monitor and check.

Uninstall the display drivers and re-install the same and check if that fixes the issue.

Follow the steps to uninstall the drivers.

a. Press Windows Key + X and then click Device Manager.

b. Expand Display Adapters.

c. Right on the Display Adapter and select uninstall.

e. Restart the computer.

I would suggest you to change the screen resolution and check.

Get the best display on your monitor

http://windows.microsoft.com/en-IN/windows-8/get-best-display-monitor

Update the latest drivers for the monitor.

Go to the manufacturer's website and download the latest drivers for the monitor.

Hope this helps. Get back to us for further assistance, we’ll be glad to assist you.

 

Second monitor doesn't always display?

Hi Erik,

A secondary display may not resume after sleep due to some issues with the graphics driver or issue with the monitor's video cable. We suggest that you download and update the graphics driver by going to the laptop's manufacturer's support site.

You may also try to replace the monitor's video cable and see if resolves the issue. As we checked the specifications of your monitor, it turns out that it has a DVI-D and VGA ports. You may check your monitor's manual or visit the manufacturer's support
site to get more information.

Let us how it goes after performing the suggested troubleshooting steps.

 

Windows 10 does not recognize dual monitors

Hi,

Welcome to the Microsoft Community.

What is the make and model of the computer?

Please follow the steps:

Control Panel\All Control Panel Items\Display\Screen Resolution

and make sure both monitors are shown and "Extend desktop to this display" is selected for each monitor.

If both monitors are not shown, try clicking on "Detect"

Check Device manager to see if the video card or cards (if you are using more than one) and both monitors are shown in the list of devices.

You can also try updating video card driver:

Follow the steps:

1. Press Windows key+X.

2. Device manager and select the video card.

3. Right click on the driver and select update.

Connect multiple monitors to your PC

http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors

Note: The above mentioned steps are also applicable to Windows 10.

Thank You.