Windows 10: Windows 10 trashed, flashing, inoperable after attempt to use POP-UP mobile DVD/CD Drive.

I built a pc without DVD/CD using Windows 10, so tried to use POP-UP MOBILE EXTERNAL DVD/CD Drive. It didn't seem to work. On attempt to close down to reboot it popped up a message about do I want to ____. I don't remember exactly what it said but, foolishly annoyed with the situation I agreed. It said it would apply settings on next startup. On reboot, it seemed to start up normally but nothing

:)

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

CD/DVD drive is not correctly displayed

All the resolutions listed under Method 1 apply to the cases when CD/DVD drive is not recognized by Windows or other programs. Fortunately, my drive is recognized by Windows and other programs. I tried all the step-by-step resolutions listed, but did not
work. For some reason, my CD/DVD drive icon is not the right icon for the drive, and is for compact flash. Any idea?

I also reset my BIOS settings back to factory reset, but it did not help.

 

clean possibly infected flash drives and CD-RWs

Your steps in post #1 should work for 99% of viruses that may be on a usb flash drive. However, there are a very few viruses that can infect the MBR of a drive. I would use Diskpart from a command prompt (Admin) to clean them. In the command prompt type DISKPART then, at the Diskpart prompt use the commands:

LIST DISKnote the disk number of the usb and use it in place of # in the command:SELECT DISK #
CLEAN
CREATE PARTITION PRIMARY

After this you will have cleaned the partition table from the usb and created a partition using the whole of the the available space. You can then format this partition in File Explorer.


For a CD-RW, if you right-click on it in File Explorer there is an Erase option.