Windows 10: Windows 10 - Unable to select certain options on websites Edge also IE, for instance "clear...

It happens on several sites and prevents me from doing necessary functions. The link/option is there and appears to be selectable, but when I click on it "nothing happens. I have checked to be sure javascript is Allowed. I have tried both Edge and Internet Explorer and get exact same result. Cleared cookies/cache, restarted multiple times. My software is all up to date. I have no idea what to try next. and sorry if this question is in wrong category, not sure whether it's an Internet or a Security issue because I don't know enough about it, thinking maybe it's some firewall or popup thing.

:)

 

Unable to view images on websites

Hi Denis,

To assist you better please help us with the below information.

• Which Web browser are you using to use view the Website?
• Is the issue specific to certain website or all the websites?

If you are using Microsoft Edge make sure adobe flash player is turned on.

To Turn on adobe flash player: Open Edge> go to More > Settings > Advance settings > Turn on Use adobe flash player>

Under the same advance settings tab scroll down, under cookies dropdown select “Don’t block cookies”.

Suggest you clear the Clear browsing data
option of Microsoft Edge and check if you still face the issue. To do so perform the steps below.

• Open Microsoft Edge, go to More > Settings.
• Select choose what to clear under Clear browsing data, then tick the checkbox (es) for the information that you want to clear.

Microsoft Edge help

Microsoft Edge help & learning - Microsoft Support

If you are using Internet explorer I suggest you to follow the below methods and check if it resolves the issue.

Method 1: Clear the SSL state

In some instances there may be corrupted information in the Secure Sockets Layer (SSL) cache; this corrupted information can cause websites to not load correctly. This information is cleared each time you
restart your computer but can be removed by using the Clear SSL State option in Internet Explorer without having to restart your computer. To do this, follow these steps:

a) Open Internet Explorer

b) In Internet Explorer, click Tools, and then click Internet Options

c) Click the Content tab, and then click Clear SSL state

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Edge not working on spesific website

Hi,

I suggested you to try resetting Edge and check if it helps to resolve the issue.
Refer the steps below to reset Edge.

Steps:-

• First of all launch Microsoft Edge Browser.
• After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.
• Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
• Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.