Windows 10: Windows 10 update and Ancestory Family tree software

Discus and support Windows 10 update and Ancestory Family tree software in Windows 10 Installation and Upgrade to solve the problem; My mother in laws computer recently updated to Windows 10 and all of the computer software has been deleted. I cant see a quick fix as she didn't back... Discussion in 'Windows 10 Installation and Upgrade' started by lindakaden, Sep 21, 2018.

  1. LINDAKADEN
    lindakaden Win User

    Windows 10 update and Ancestory Family tree software


    My mother in laws computer recently updated to Windows 10 and all of the computer software has been deleted. I cant see a quick fix as she didn't back up the system regularly. Im presuming reinstalling the software- Office, Family tree etc is the only option?


    Second question, I reinstalled the family tree software which isn't opening and running. It displays the following message:

    When I go int the event log to see the issue, the following message is displayed: Microsoft.Practices.CompositeUI.EventBroker.EventTopicException' occurred and was caught.

    Message: HandlingInstanceID: 0ef2fff7-a1ff-416f-9b93-eae6f864e1c4
    An exception of type 'Microsoft.Practices.CompositeUI.EventBroker.EventTopicException' occurred and was caught.
    ---------------------------------------------------------------------------------------------------------------
    09/21/2018 14:25:10
    Type : Microsoft.Practices.CompositeUI.EventBroker.EventTopicException, Microsoft.Practices.CompositeUI, Version=1.0.51205.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
    Message : One or more exceptions occurred while firing the topic 'ActivateModule'
    Source : Microsoft.Practices.CompositeUI
    Help link :
    Exceptions : System.Collections.ObjectModel.ReadOnlyCollection`1[System.Exception]
    Topic : Microsoft.Practices.SmartClient.Library.MyEventTopic
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void CallSubscriptionHandlers(System.Object, System.EventArgs, Microsoft.Practices.CompositeUI.EventBroker.EventTopicFireDelegate[])
    Stack Trace : at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)
    at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
    at Microsoft.Practices.SmartClient.Library.MyEventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
    at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)
    at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)
    at MyFamily.FTM.UI.FTM.FTMController.OnActivateModule(String key)
    at MyFamily.FTM.UI.FTM.FTMController.ViewPlanHandler(Object sender, EventArgs e)
    at System.EventHandler.Invoke(Object sender, EventArgs e)
    at Microsoft.Practices.CompositeUI.Commands.Command.OnExecuteAction(Object sender, EventArgs e)
    at Microsoft.Practices.CompositeUI.Commands.Command.Execute()
    at MyFamily.FTM.UI.FTM.FTMApplication.Start()
    at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
    at MyFamily.FTM.UI.FTM.FTMApplication.ᙓ(String[] ᙂ)
    Additional Info:
    MachineName : LINDA-VAIO
    TimeStamp : 21/09/2018 13:25:10
    FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
    AppDomainName : FTM.exe
    ThreadIdentity : LINDA-VAIO\Linda
    WindowsIdentity : LINDA-VAIO\Linda
    Subscriber Exception(s):
    Inner Exception
    ---------------
    Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Exception has been thrown by the target of an invocation.
    Source : mscorlib
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
    Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
    at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
    at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
    at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
    at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
    at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
    at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.BuildFirstTimeItem(Type typeToBuild, String idToBuild, Object item)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild]()
    at MyFamily.FTM.UI.PlanModule.PlanController.AddViews()
    at MyFamily.FTM.UI.PlanModule.PlanController.Run()
    at MyFamily.FTM.UI.PlanModule.ModuleController.WorkItem_Activated(Object sender, EventArgs e)
    at Microsoft.Practices.CompositeUI.WorkItem.OnActivated()
    at Microsoft.Practices.CompositeUI.WorkItem.FireStatusEvents()
    at Microsoft.Practices.CompositeUI.WorkItem.ChangeStatus(WorkItemStatus newStatus)
    at Microsoft.Practices.CompositeUI.WorkItem.Activate()
    at MyFamily.FTM.UI.PlanModule.ModuleController.OnActivateModule(Object sender, EventArgs`1 key)
    Inner Exception
    ---------------
    Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Exception has been thrown by the target of an invocation.
    Source : mscorlib
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
    Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
    at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
    at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
    at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
    at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.BuilderStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
    at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
    at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
    at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.BuildFirstTimeItem(Type typeToBuild, String idToBuild, Object item)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
    at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild]()
    at MyFamily.FTM.UI.PlanModule.PlanMainPanelViewPresenter.GetNewProjectPanel()
    at MyFamily.FTM.UI.PlanModule.PlanMainPanelView.LoadProjectPanels()
    at MyFamily.FTM.UI.PlanModule.PlanMainPanelView.set_Presenter(PlanMainPanelViewPresenter value)
    Inner Exception
    ---------------
    Type : System.UnauthorizedAccessException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Access to the path 'C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\Content.IE5' is denied.
    Source : mscorlib
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void WinIOError(Int32, System.String)
    Stack Trace : at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
    at System.IO.DirectoryInfo.GetFiles(String searchPattern, SearchOption searchOption)
    at System.IO.DirectoryInfo.GetFiles(String searchPattern)
    at MyFamily.FTM.UI.PlanModule.AncestryTreePanel.CleanupInternetCache(DirectoryInfo di, Boolean recursive)
    at MyFamily.FTM.UI.PlanModule.AncestryTreePanel.CleanupInternetCache(DirectoryInfo di, Boolean recursive)
    at MyFamily.FTM.UI.PlanModule.AncestryTreePanel..ctor(PlanNewProjectPanelPresenter presenter)
    at MyFamily.FTM.UI.PlanModule.PlanNewProjectPanel.CreateViews()
    at MyFamily.FTM.UI.PlanModule.PlanNewProjectPanel.set_Presenter(PlanNewProjectPanelPresenter value)

    Category: Exception
    Priority: 0
    EventId: 100
    Severity: Error
    Title:FTM Exception Handling
    Machine: LINDA-VAIO
    Application Domain: FTM.exe
    Process Id: 10188
    Process Name: C:\Program Files (x86)\Family Tree Maker 2010\FTM.exe
    Win32 Thread Id: 10196
    Thread Name:


    any help on fixing both is much appreciated.


    |Scott

    :)
     
    lindakaden, Sep 21, 2018
    #1
  2. DIVYA MURUGAN
    Divya Murugan Win User

    windows 10 family tree builder

    Hi,

    Thank you for posting your query on Microsoft Community.

    I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

    Provide us the following information to assist you better.

    • What is the exact issue that you facing with
      family tree builder?
    • Which version of Family Tree builder have you installed on the computer?
    Get back to us with the required information.

    Thank you.
     
    Divya Murugan, Sep 21, 2018
    #2
  3. WUNGRAILENG1709
    Wungraileng1709 Win User
    Cannot install Family Tree Maker on Windows 10 computer

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience caused. I will be glad to assist you with this.

    Before you proceed, please make sure that all your windows updates are up to date.

    I would suggest you to install the app in compatibility mode by following the steps below and check if it helps:



    1. Right-click on the setup file and select "Properties".

    2. Select "Compatibility" Tab.

    3. Place a check mark next to "Run this program in Compatibility mode" and select the appropriate operating

    system from the drop down list.

    I would also suggest you to check for updates for the Family tree app.

    You can refer to the thread below with similar problem where the issue was fixed by installing the app updates.



    http://answers.microsoft.com/en-us/...ndows-10/dae2c960-7fe5-4841-9cf9-429aa80bdbbe

    Do let us know if you need further assistance. We will be glad to help.
     
    Wungraileng1709, Sep 21, 2018
    #3
  4. ROBERT CHARLES BURGESS
    Robert Charles Burgess Win User

    Windows 10 update and Ancestory Family tree software

    Family Tree Legends

    Pearl Street software for Family Tree Legends will not load onto my PC since upgrading to Windows 10
     
    Robert Charles Burgess, Sep 21, 2018
    #4
Thema:

Windows 10 update and Ancestory Family tree software

Loading...

  1. Windows 10 update and Ancestory Family tree software - Similar Threads - update Ancestory Family

  2. Family Tree Maker 2019

    in Windows 10 Software and Apps
    Family Tree Maker 2019: Suddenly, I am unable to open the app Family Tree Maker 2019. I can't repair or uninstall it either. I downloaded another copy but it fails to execute. Windows 11 says there is a problem but no further information or help. Can you help?Harold...

  3. Lost Family Tree maker

    in Windows 10 Gaming
    Lost Family Tree maker: How do I find Drives and Directories? My Family Tree Maker has disappeared, and I was instructed to go there. https://answers.microsoft.com/en-us/windows/forum/all/lost-family-tree-maker/5cdb2d21-77b2-4d68-a8bf-91d5a528fa07

  4. Family Tree Maker 16

    in Windows 10 BSOD Crashes and Debugging
    Family Tree Maker 16: Run Family Tree Maker 16 as l prefer that Version. Runs on Windows 10 or did. When l try to open it it says missing LTKRN13N.dll. Have tried uninstalling and reloading. When reinstalled it then automatically opens no problems but once closed l then get the same message...

  5. Family Tree Maker

    in Windows 10 Installation and Upgrade
    Family Tree Maker: I had my computer reset and lost Family Tree Maker versions 2017 and 2019. How can I get them back? https://answers.microsoft.com/en-us/windows/forum/all/family-tree-maker/44b24c95-12f7-4189-82c6-943333422ede

  6. Family Tree maker will not open

    in Windows 10 Network and Sharing
    Family Tree maker will not open: My FTM 2010 program will not open, it says "file is corrupted", it has been working OK for about 8 years. If I Uninstall FTM, then re-install FTM prog, will I lose my 4000 plus names & details? 35 years of work. Cheers...

  7. Family Tree Database

    in Windows 10 BSOD Crashes and Debugging
    Family Tree Database: I have constructed simple form that graphically represents our family tree. Each name is a command button that calls up a report showing names, DOB, DOD, etc of offspring. Question: I would like family members to have the ability to use this FamilyTree.accdb app on their...

  8. Family Tree Maker 2006 // Windows 10

    in User Accounts and Family Safety
    Family Tree Maker 2006 // Windows 10: Greg - I see your post of 10/3/2018 in reply to Pamela. With Win 7 support ending, I spent the past weekend transitioning from my old laptop with Win 7 to a new laptop with Win 10. File transfer, hard drive swap etc all went fine. POP email is a challenge and reloading...

  9. My Family Tree Application

    in Microsoft Windows 10 Store
    My Family Tree Application: When I purchased a new Windows 10 computer I was able to transfer my family tree through a GEDCOM file. The new computer offered, through Microsoft Store, the application 'My Family Tree' which was free from the store. I downloaded this and it accepted the GEDCOM file quite...

  10. Windows 10 and Family Tree Maker

    in Windows 10 Customization
    Windows 10 and Family Tree Maker: Hi Recently upgraded my windows to the current windows 10. I use a program called Family Tree Maker 2017, ever since the upgrade I am getting HMTL tags showing in reports, these were not there before the upgrade ie Now...