Windows 10: Windows 10 Update 'couldn't connect to the update service' problem

Discus and support Windows 10 Update 'couldn't connect to the update service' problem in Windows 10 Updates and Activation to solve the problem; When I run Windows 10 Update check, I get a message that says 'couldn't connect to the update service'. I tried running 'sfc /scannow' which was all... Discussion in 'Windows 10 Updates and Activation' started by imacken, Dec 4, 2017.

  1. imacken Win User

    Windows 10 Update 'couldn't connect to the update service' problem


    When I run Windows 10 Update check, I get a message that says 'couldn't connect to the update service'.
    I tried running 'sfc /scannow' which was all OK, and I removed the 'Windows\Software Disrtibution' folder, but no luck. I also tried the 'Windows Update' troubleshooter which just gets stuck on 'checking for pending restart'.
    Any ideas on what else I can try?

    :)
     
    imacken, Dec 4, 2017
    #1

  2. windows 10 update problem

    I just buy new dell laptop core intel i3 -7100u processer. All software installed but stopped in updating windows 10 when it started. How can I solve this problem ?

    Regards

    *** Email address is removed for privacy ***
     
    window 10 update problem, Dec 4, 2017
    #2
  3. brake16 Win User
    Windows update couldn't connect to the service

    New laptop with Win10 64bit

    I haven't been able to update windows or download any apps from the Store. I'm getting the error "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."
    My unlimited internet connection works just fine. I have tried the following:

    1. Windows 10 Windows Update troubleshooter. It claims that it found that "Windows Update components must be repaired" and indicates with a green checkmark and the word "Fixed" that the problem is taken care of. It's not.

    2. Performed a full reset of Windows updates.

    3. I have uninstalled antivirus software.

    4. I ran SFC /scannow. Allegedly several items were fixed, and some were not. I still have the log file generated.

    5. I turned WiFi automatic Proxy off.

    6. I'm using OpenDNS' DNS servers.

    I'm open to suggestions.

    Bryce
     
    brake16, Dec 4, 2017
    #3
  4. Brink
    Brink New Member

    Windows 10 Update 'couldn't connect to the update service' problem

    Brink, Dec 4, 2017
    #4
  5. imacken Win User
    Thanks for your usual very quick reply, Brink. I ran the batch file, but error is the same, unfortunately.
     
    imacken, Dec 4, 2017
    #5
  6. Brink
    Brink New Member
    Brink, Dec 4, 2017
    #6
  7. imacken Win User
    OK, everything was going OK until Step 9 in your 'Repair Install...' tutorial.
    Just gets stuck on 'Checking for updates'! I've waited about 30 mins, and it just says 'Checking for updates'!
     
    imacken, Dec 4, 2017
    #7
  8. Brink
    Brink New Member

    Windows 10 Update 'couldn't connect to the update service' problem

    If you have any hard drive activity, it would be best to let it sit until finished. Sometimes it can take a long time when there's corruption.
     
    Brink, Dec 4, 2017
    #8
  9. imacken Win User
    OK, good news, the update and the repair install all went well, and I can now see windows updates again! Thanks - as always - for your invaluable help.
     
    imacken, Dec 4, 2017
    #9
  10. Brink
    Brink New Member
    You're most welcome. I'm glad to hear it's all fixed now. *Party
     
    Brink, Apr 5, 2018
    #10
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Windows 10 Update 'couldn't connect to the update service' problem

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