Windows 10: Windows 10 update destroyed my laptop

Discus and support Windows 10 update destroyed my laptop in Windows 10 Installation and Upgrade to solve the problem; For the past year I have been repairing my Toshiba laptop after Windows 10 updates crashed it. After two visits to a technician I decided to contact... Discussion in 'Windows 10 Installation and Upgrade' started by AngT192, May 10, 2019.

  1. ANGT192
    AngT192 Win User

    Windows 10 update destroyed my laptop


    For the past year I have been repairing my Toshiba laptop after Windows 10 updates crashed it. After two visits to a technician I decided to contact Microsoft. I spent hours talking to someone on the phone. My daughter created 2 USB Windows ISO files for me (64 & 32). I then spent a few more hours with Microsoft on the phone trying to use the USB. Everything has cost time and money. As a disabled person I rarely leave the house so my laptop was my contact with the world. I am now using my daughter's tablet as I dont have the money for a new laptop. What is Microsoft doing to help? NOTHING! It's like they came in and took a sledgehammer to it! Devastated! Can anyone help?

    :)
     
    AngT192, May 10, 2019
    #1
  2. SCRIZZ
    Scrizz Win User

    Windows 10

    no, you can't go back..
    I suggest creating a backup image of your os drive
     
    Scrizz, May 10, 2019
    #2
  3. NKOMP18
    nkomp18 Win User
    Windows 10 Installation completely destroyed my laptop

    Hi there,

    Maybe you didn't read? I had followed DELLs steps and the installation was successful.

    Windows 10 destroyed my laptop randomly the next day, for no reason. It was working fine for a while. No driver issues or anything like that.

    The most frustrating this is that the only solution now is to find Windows 8, install, run all available updates and then install Windows 10. Something which will take many many hours and after it is done might, again, destroy my laptop again for no reason.
     
    nkomp18, May 10, 2019
    #3
  4. YOUNTMG
    yountmg Win User

    Windows 10 update destroyed my laptop

    Cumulative Update KB4338819 Windows 10 v1803 Build 17134.165 - July 10


    This update totally destroyed me, which was not totally unexpected.

    I have noticed that update issues are fairly common occurrences.

    Microsoft must have a site that lists step by step actions that they want you to take when Windows 10 Updates and trashes a system?

    Does such a site exist? Where do I go to get help?

    Recovering Windows 10 After an Update

    Step 1:
    sfc /scannow

    Step 2:
    Dism

    Step 3:
    etc.. Uninstall Video Drivers and reinstall
     
    yountmg, May 10, 2019
    #4
Thema:

Windows 10 update destroyed my laptop

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