Windows 10: windows 10 update failure which has caused some sort of lockdown of my laptop

I had a problem on my laptop and recently overcame it and bought Norton antivirus and got some confidence back to reuse my laptop as I didn't want to lose the data. I had windows update to version 10 and decided to click on it to update and it all seemed to be going fine. It then said it was updating and not to switch off but because I was using a library wifi and the library was closing I had not choice at the 10% completion stage. When I got it home I restarted and now it just recycles with attempts to start with windows, "attempting to recover installation" "undoing changes made to your computer" and then repeatedly recycling this same message.

I am worried about losing information, I have tried a recommendation to hold down the power button for 40 seconds but that had no effect.

I hope there is a simple way to get my laptop working again, it is a worry that something simple can introduce such a problem.


I would appreciate any help to recover my laptop.


Regards,


Tony

:)

 

Windows 8 failure configuring updates and reverting

I agree 8 is awful! It's not for me though... I replaced a broken screen in a Win 8 laptop that was given to me and I am going to give it for free to someone that can't afford one so they can do homework at home. Yes I took it from 8 to 8.1 back on 10/09/2014. This is what I posted there...

"Great post! I found a similar one. I would like to point out that you may want to edit your OP...

1. Step 1 should read to disable AUTOMATIC updates, not disable manual updates.

2. KB2871398 should really read KB2871389

I would like to say that KB2917499 may also be needed as it was in my case. I also had to run the Windows Update Troubleshooter after installing those 2 updates. After these steps I was able to begin my 8.1 download from the Microsoft store. I don't know if it made a difference or not, but I also went into the Bios and disabled "Secure Boot."

It was a helpful post. Thanks!

 

Windows 8 failure configuring updates and reverting

No, the license only applies to the Windows 8 OEM copy the original owner purchased with laptop, it doesn't magically transform into Windows 8.1 Retail one.

OK, so here's the commonly recommended steps that should help you with your problem.

Before you begin, I would recommend you to download both of these files and save them on your USB drive in order to use it later as the only source of third-party packages:

• http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe
• http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe

1. The first step would be to recover the original Windows installation using your hard drive partition (the thing that you've done before, I believe). Follow the steps described here (http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03544793#N258) and see if you missed anything. By the end of this operation, make so that your HP product is not connected to any sort of network.

2. Configure your HP device to boot in "clean" mode as described here (http://support.microsoft.com/kb/929135). Restart once.

3. Run the first file you've downloaded (http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe) from your just-recovered Windows copy and follow the steps required.

4. Run the AMD package (http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe). Choose the "Advanced" installation option in order to be able to opt-out the "AMD/Raprt App" and "HydraVision" packages.

5. Establish an Internet connection. Run "Windows Store" tile from your Start screen, and select "Windows 8.1" package.

6. Once you're done with your migration from Windows 8 to Windows 8.1, you can install all the critical updates offered by Windows Update, which would be driver software, then Windows 8.1 Update package (KB2919442 > KB2919355 > KB2932046 > KB2959977 > KB2937592 > KB2938439 > KB2934018), "August" Update (KB2993651 > KB2975719 > KB2993100 > KB2979582 > KB2990532 > KB2995004) and .NET Framework 4.5.2 (http://www.microsoft.com/en-us/download/details.aspx?id=42642).

 

Windows 10

no, you can't go back..
I suggest creating a backup image of your os drive