Windows 10: Windows 10 update in Sept caused sign in screen to not allow sign in prompt or cursor.

Hello everyone.


My Windows 10 system auto updated this past week.

Everything seemed to go fine but now when the system boots up to the sign in screen with the time/date lower left.

The sign in prompt wont pop up.

Usually I hit the back space and it pops up but not now. There is no cursor either or mouse control.

So mind you, I have no access on screen. At least there is no Black screen of death though....


I'm kinda new to this so maybe I don't fully understand what I'm doing but...


I've read through all the threads I can about this. I've been trying to get into safe mode but the system wont get me there.

I've tried holding Shift while Powering up the system.

I've powered off and on the system 3 times in a row to try to get safe mode to pop up.

All to no avail.


What I can get into is.


DEL: Get into the Bios set up

F9: System information

F12: Boot Menu

When I got into these menus I have keyboard and cursor control.



I do have a Bootable USB drive

But all its offering is a windows install


Thanks

:)

 

How to make Windows 10 login Screen display users that are signed in

1. Press the Windows logo key + R simultaneously to open the Run box. Type cmd and press Enter.
2. When the Command Prompt window opens, type query user and press Enter. It will list all users that are currently logged on your computer.

 

Black Screen with Cursor during sign in

Hello Patrick,

We understand that you are facing issue with Black screen with cursor during sign-in in your system. Let us assist you with this issue.

This issue might have occurred due to driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. We suggest you to try the steps from the below link and check if it helps to resolve the problem:

Troubleshoot black screen problems

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Windows 10 upgrade issue: Black screen with a cursor after Sign-in

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to refer steps by Sharath Srinivasa dated on August 7, 2015 from the link below.

Try the troubleshooting steps mentioned in the following section: Black screen
after

sign-in and you can see a mouse cursor.

Black screen after upgrading to Windows 10

Hope this helps. Please respond if you have further related queries.

Regards,