Windows 10: Windows 10 Update Issues -- I am sick of this, and so are my customers

Hear me out here. This is long. I legitimately want some feedback because people coming into my store for these issues, and then coming back every quarter is unsustainable.

Maybe it's just observational bias on my part, but I can say that there are at least a number of customers that have come into my shop with their computer being soft-bricked by the 1803 update -- and before that, the 1709 update, and before that the 1607 update. The 1709 update and the 1803 update seem to be more pervasive.

I had one week where every day at least 3-5 customers would come in with PC's (that were mostly desktops, come to think of it) that had the mouse and keyboard disabled by a Windows update. Simple solution was to dism and remove the update that was installed, or to even perform a system restore where possible. This was in the 1709 era.

Now, I'm getting computers coming into my shop that attempt to install the 1803 update, fail out, bifurcate the user profile -- so half of it is in Windows.old and in Users -- and totally screw these computers to where I can't do anything. I cannot dism the update and remove the kb, I can't perform a system restore, I can't roll back the update in many cases because Windows Rollback is broken, and I can't perform a manual system restore... I literally cannot do anything but backup and reload the operating system.

This isn't sustainable. There has got to be a better way for me to fix this problem in a permanent fashion to where a majority of my customers are able to process Windows updates in a normal fashion without said updates bricking the ****ing computer.

My career as a computer technician is already unstable as it is because it is offset by the ubiquity and popularity of mobile devices, but this problem is just making it worse... with PC's that soft-brick themselves with simple Windows updates and ASUS Desktops that freeze on every cumulative update available, and in general, computers that crap themselves every quarter now will become a strong incentive for people to simply switch to using their phones if they can, and if they can't they're going to think I'm an idiot for having to see me every quarter.

I had one lady come in today after last seeing her in January; then, her computer wouldn't process the 1709 update because her computer had a bad hard drive and corrupt Windows. So I upgraded to a solid state drive, performed a repair install and she was _golden_. Today, she brings it in and it fails 1803. Bricked the OS. It's not my fault, it's not her fault, but I felt bad so I discounted the labor charge...

...But seriously... What am I going to ****ing say when it fails the next damn update and bricks her OS again not three months from now because of this Windows as a service nonsense? What about the next customer. And the next? It's sickening to me. It's a constant revenue stream that is horrible because I have to erase all their programs and have them start over... and I don't have a repair option that is under $50 to fix this in most cases now.

Am I the only one? Are you guys experiencing this too? How do you fix this?

:)

 

New install Windows 10 (issue solved)

It's good that you're not experiencing any issues. Unfortunately many folks are, a quick Google search will show the same info im offering the OP.

Heres a couple examples:

Here

Here

It's basically what I mentioned above, small issues here and there ,but nothing to end your day.. for the most part.

I know it's anecdotal, but for my experience 95% of the time it's perfectly fine. The issues I've run into wouldn't be enough for me to roll back , but they would be enough (had I not installed it yet) ,to avoid it for another couple weeks which is why I'm suggesting it to the OP

Windows 10 Fall Creators Update problems and complaints

• Installation problems with the Fall Creators Update
• Microsoft Edge problems with the Fall Creators Update
• Drivers problems with the Fall Creators Update
• Experience problems with the Fall Creators Update

keep in mind, as of recently, the FCU is installed on 5% of devices roughly.....

 

Windows 10 Anniversary Update Issues

I know you posted back in August and likely have it already, but this page is useful for those still looking to upgrade to 1607, you can choose to use the new ISO or use this page and download: https://support.microsoft.com/en-us/help/12387/windows-10-update-history

Ya some folks have issues and corruption/failed update issues here. I personally haven't had any issues with 1607 on any of my personal rigs or family rigs, but have seen plenty of customer/client PC's. But depending on what your issues really are beyond vague slowness and OpenGL broken I'd start with running an administrative command line and run SFC /Scannnow and see if that resolves any OS corruptions.

Might not hurt to check and verify if the Windows Update cache is corrupted...I've been seeing this issue more on 7 than 10, but I've seen it on both.

https://support.microsoft.com/en-us/kb/971058
How To Purge the Windows Update Cache

Hopefully that will get you in the right direction to resolving issues.

I'd also recommend checking Event Log system logs to see if there's something causing major issues, also if your hard drive is busy, get into Resource Monitor and find out what's taking up those resources. Might not hurt to run a malware scan just in case something was on there and is kicked now and just happened to coincide with the Windows Updates you ran.

*Toast :toast:

 

Windows 10 download speed issues

Try this method:

• First of all from Start Menu, open Settings (Type settings in the search bar and it will appear).
• locate and select “Update and Security“.
• in this window, Locate “Advanced Options”. Click on it.
• In Advanced Options; Click on “Choose How Updates are Delivered“.
• Turn off Updates from more than one place.

Your system will not work as a seeder for other Windows 10 users. It will give sudden boast to your Slow internet speed.