Windows 10: Windows 10 Update issues

[COLOR=rgba0, 0, 0, 1]I have used Windows 10 very happily since itbecame available to me, until the latest update in early January 2021. Thisupdated me from version 2004 to 20H2, but has given me two problems which mayor not be connected.[/COLOR]

[COLOR=rgba0, 0, 0, 1]First, when I switch on my computer I see ablank face! My profile appears a little later and I have to sign in, something Ihave not done for years! I thought that I had some malware though I havediscovered that it is WDAGUtilityAccount. Researching this I learn that it is asecurity feature for organisations with several employees; so why did Microsoftthink that I want it – I have home version, and I am the only user!! Everythingelse seems to be OK. When I look at my profile in settings I now have threeidentical photos of myself, I do not know why and I cannot delete any of them.When I look at users in Command Prompt PowerShell I find myself asAdministrator as before and Default Account new – WDAGUtilityAccount. When to try todelete this I get ‘System error 1371 – cannot perform this operation onbuilt-in accounts’. Can you please advise how I can get rid of this.[/COLOR]

[COLOR=rgba0, 0, 0, 1]The second problem is that the update wipedout my Office 2013 which I loaded from disk in 2014. I do not know why, butsuggest that Microsoft want me to use the online version of Office that camewith the update. Fortunately I have the original disk and key, so I re-loadedOffice 2013 and somehow got back my Word, Excel and PowerPoint files in goodorder and working well. I then closed the Office suite that came with update. Ithen imported into Outlook 2013 my Outlook data files and got my calendar back –but not my saved e-mail folders! This is very distressing. I had savedimportant business e-mails, plus many conversations with much loved relativesand friends, some of whom have since passed away – so irreplaceable. Can youplease advise how I can recover these?? I hope that maybe they are in a filesomewhere.[/COLOR]

:)

 

New install Windows 10 (issue solved)

It's good that you're not experiencing any issues. Unfortunately many folks are, a quick Google search will show the same info im offering the OP.

Heres a couple examples:

Here

Here

It's basically what I mentioned above, small issues here and there ,but nothing to end your day.. for the most part.

I know it's anecdotal, but for my experience 95% of the time it's perfectly fine. The issues I've run into wouldn't be enough for me to roll back , but they would be enough (had I not installed it yet) ,to avoid it for another couple weeks which is why I'm suggesting it to the OP

Windows 10 Fall Creators Update problems and complaints

• Installation problems with the Fall Creators Update
• Microsoft Edge problems with the Fall Creators Update
• Drivers problems with the Fall Creators Update
• Experience problems with the Fall Creators Update

keep in mind, as of recently, the FCU is installed on 5% of devices roughly.....

 

Windows 10 download speed issues

Try this method:

• First of all from Start Menu, open Settings (Type settings in the search bar and it will appear).
• locate and select “Update and Security“.
• in this window, Locate “Advanced Options”. Click on it.
• In Advanced Options; Click on “Choose How Updates are Delivered“.
• Turn off Updates from more than one place.

Your system will not work as a seeder for other Windows 10 users. It will give sudden boast to your Slow internet speed.

 

Windows 10 fails to update


Thanks,

The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

The error code suggests corruption in the CBS manifest:
Try these steps one at time until the issue is resolved or you run out of steps.

Is Windows activated?
No? Activate Windows 10

Launch Command Prompt (Admin)
enter the following line
reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
If DisableWindowsUpdateAccess REG_DWORD 0x1

launch regedit
navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
change the value of DisableWindowsUpdateAccess to 0
exit regedit
exit Command Prompt

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Restore health to the component store
DISM - Repair Windows 10 Image
Step 6. To Use DISM /RestoreHealth /Source:wim Command
- OR -
Step 7. To Use DISM /RestoreHealth /Source:esd Command
Check System Files
SFC Command - Run in Windows 10
Read the front material, then
follow >> OPTION THREE <<
To Run SFC /SCANNOW Command in Windows 10

If there are integrity issues reported on screen,
Follow the instructions in >> OPTION FIVE <<
To View Only the "SFC" Scan Results from the CBS.LOG

If there are no integrity errors, Launch Windows Update

Try the next suggestion if the issue is not resolved.

Paste the following line into the address bar of File Explorer
Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
Press Advanced
Select Run as administrator
Press Next

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Automatically reset Windows Update components
Download and run MS Windows Update diagnostic cab (direct download)

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Manually reset Windows Updates via batch file

Windows Update - Reset in Windows 10

Launch Windows Update