Windows 10: Windows 10 update - keyboard stopped working

Discus and support Windows 10 update - keyboard stopped working in Windows 10 Installation and Upgrade to solve the problem; My Windows 10 laptop performed an automatic update, and now the keyboard stopped working. I am at the login screen, but cannot enter anything from the... Discussion in 'Windows 10 Installation and Upgrade' started by CharlesScott2, Jun 28, 2019.

  1. Windows 10 update - keyboard stopped working


    My Windows 10 laptop performed an automatic update, and now the keyboard stopped working. I am at the login screen, but cannot enter anything from the keyboard - which means that i cannot sign in.


    What do i do now?

    :)
     
    CharlesScott2, Jun 28, 2019
    #1
  2. Kem Mon Win User

    Keyboard not working after Windows 10 Update

    Hi,

    Have you tried updating
    your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
    of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:


    • On your search bar, type
      Troubleshooting.

    • Change the view to
      View all.

    • Choose
      Hardware and Devices
      and run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Jun 28, 2019
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 28, 2019
    #3
  4. vmishka Win User

    Windows 10 update - keyboard stopped working

    Keyboard stopped working under Windows 10


    I have an iMac dual booting Mac OSX and Windows 10 under Bootcamp. I have the normal iMac wireless keyboard.


    Windows has been running normally for several years since the day I got the computer. Windows 10 has been running normally since the day I was able to automatically download it in August.


    Today, my keyboard stopped working under Windows 10. I am writing this from the Mac side. The keyboard works perfectly and the battery power is 100% under Mac OSX.


    When I boot to my Windows partition (which is the default) I have to use the keyboard to sign-in under Windows. The keyboard works fine for sign-in! Then, as soon as I get to my desktop, the keyboard stops working entirely. No key produces a letter. The cursor doesn't move. I hear a click in my headset when a key is pressed, but nothing happens.


    The mouse works. If I reach the hardware and devices portion of the control panel, as far as I can tell things the keyboard device says it is working properly. I remember a wireless keyboard listed and a bluetooth keyboard and something called an HID device. Windows reports that they are working properly. I managed to open the troubleshooter using the mouse only and it couldn't find a problem.


    I have turned the computer off and on several times.


    Would someone be so kind as to suggest how I can find and fix the problem.


    Thank you.
     
    vmishka, Jun 28, 2019
    #4
Thema:

Windows 10 update - keyboard stopped working

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