Windows 10: Windows 10 Update - Logged in as a temporary user

Hello!

I upgraded to Windows 10 on 4/21 around 2:30pm. I let them computer sit and do the upgrade all day. I came back to the computer around 8pm that night and noted the upgrade was apparently complete. However all of my files, pictures, settings, were gone. I had saved emailed myself copies of all important documents and wasn't concerned that my documents were not there. I opened Word and began creating a new document for work. I saved it and then went to bed. The next day I woke up, opened up my laptop and found that all my OLD settings (from Windows 8.1) were back including documents, pictures, settings but that the document that I created in windows 10 the previous night was gone. I've done some research and think that maybe the installation of Windows 10 wasn't complete or maybe I was logged in to a temporary account but I still can't find this one specific document that I created in Word with Windows 10. Any suggestions?

:)

 

Logged in as a temporary user

Upgraded from Windows 7 to Windows 10 yesterday. Everything seemed ok until today after a restart. Windows will not load my user profile, and will only sign me in as a temporary user. I have signed out and back in, tried signing in as a local user (previous
windows 7 user profile), restarted, turned off and back on. Account settings and sign in options look to be ok. How do I get my user profile back?

 

Logged in as a temporary user

Hi,

Thank you for posting the query on Microsoft Community.

I understand your concern and we will assist you to resolve this issue.

Try to login to Safe mode? And check are you able to login.

You may follow the steps provided below.

To enter Safe Mode in Windows 10:

• Press Windows + L to lock the screen.
• Press and Hold Shift key and click on power button
• Select restart while holding the shift key.
• The computer restarts to a Windows recovery mode.
• Once your PC restarts, on the Choose an option screen.

• Click on Troubleshoot.
• Click on Advanced Options.
• Click Windows Startup Settings.
• Click Restart.

You then see a list where you can choose Safe Mode .try and check if it helps.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.