Windows 10: Windows 10 Update - No sound from the right channel on multiple outputs

Everything was great last night. I woke up to an automatic update. Now my PC refuses to output to the right channel on both the motherboard and my sound card. I can get it to work if I output the sound VIA HDMI to my monitor, but that isn't a way forward.

All headphone and 5.1 surround outputs to the left channel only. I've tried multiple sets of earbuds and stereo headphones as well.

Anyone have experience with this who can offer some advice?

submitted by /u/CasualFriday11
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:)

 

cant adjust sound using sound icon bottom right of screen. this happened right after updating to windows 10

Hi Char,

Welcome to Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To assist you better, I would like to know what is the make and model of the computer?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

If the issue still persist, try the below method to uninstall/reinstall the sound adapter driver.

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter driver for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility
mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Problems with AE-5, driver from 30. April 2018 and Windows 10 64-bit 1803

thx for suggestion, will try that...
audio output is selected correctly in windows and in sound blaster connect2 gui...even tested the channels...
will try ur suggestion after reboot

 

Media Player - left right channels -swapping and controlling

Hello,

We regret the inconvenience. Let me assist you.

When you say channel, do you mean disabling any particular channel or balancing audio stream to only one particular channel?

For the latter, this should be what you need:

• Right click on Start > Control Panel. Now click on 'Hardware and Sound'.
• In the 'Hardware and Sound' dialog box that appears, click on 'Sound'.
• Once you click on 'properties', you will see a 'Speakers properties' dialog as shown above. Now click on 'levels' tab, and click on 'Balance' button as shown above. Once you click on 'Balance', you will see a dialog box to adjust the volume of left and
  right speakers. You can adjust the volume of individual speakers by moving the sliders of L or R.
  

The above system will impact overall sound output of Windows, irrespective of the media player you use.

Hope the above information is helpful. Write to us if need further assistance.

Thank You.