Windows 10: windows 10 update .......Now log on screen never loads, keyboard and mouse stopped working!

Discus and support windows 10 update .......Now log on screen never loads, keyboard and mouse stopped working! in Windows 10 Installation and Upgrade to solve the problem; After updating windows 10 my PC does not come all the way up. The log in screen never loads. Keyboard and mouse stopped working. Tried save mode and... Discussion in 'Windows 10 Installation and Upgrade' started by CARMELOVENEGAS, Aug 26, 2019.

  1. CARMELOVENEGAS
    CARMELOVENEGAS Win User

    windows 10 update .......Now log on screen never loads, keyboard and mouse stopped working!


    After updating windows 10 my PC does not come all the way up. The log in screen never loads. Keyboard and mouse stopped working. Tried save mode and same thing happens. Restored Windows.....same symptoms. HELP!

    :)
     
    CARMELOVENEGAS, Aug 26, 2019
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 26, 2019
    #2
  3. VANION
    Vanion Win User
    Mouse and keyboard don't work on Windows install

    Its a new build i was trying to install my windows os

    Thanks for your help my PS keyboard is working unfortunately my usb mouse/keyboard still do not work even after having my OS installed. How would i go about selecting to load the driver packages?
     
    Vanion, Aug 26, 2019
    #3
  4. MUSSELS
    Mussels Win User

    windows 10 update .......Now log on screen never loads, keyboard and mouse stopped working!

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 26, 2019
    #4
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windows 10 update .......Now log on screen never loads, keyboard and mouse stopped working!

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