Windows 10: windows 10 update removed printer

windows update has removed my printer which is now an unspecified device and not recognised as a printer and won't re-install as a printer.

My Brother MFC5890cn has all up-to-date drivers and is connected via a usb. It was fine but the last windows update has declared it an unspecified device and I cannot locate it as a printer so it isn't printing. I can scan from it but nothing to it. I have tried troubleshooter which has failed to identify the problem.

:)

 

Hp 3520 printer can't remove

Hello,

Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

I suggest you to follow the below steps and check if you can uninstall the printer software from your system:

Step 1: Remove the printer from the devices list.

Remove printers and uninstall any Windows print drivers using Windows
Devices and Printers.

• 
  If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  
• 
  Turn the printer off and on again, and make sure that it is in a ready state.
  
• 
  Search Windows for devices, and then click Devices and Printers in the list of results.
  
• 
  Right-click the printer icon (
  
  ) for your printer, and then click
  Remove Device. Follow the on-screen instructions to complete the process.
  
• 
  If multiple icons exist for the printer, remove them all.
  

Step 2: Locating the List of Installed Printer Drivers and removing them.

Follow the steps below:

1. Select Device and Printers
from Control Panel.

2. Click one time on the printer which you want to uninstall, then click the
Print Server Properties button in the horizontal blue bar at the top of the window.

3. Click the
Drivers tab at the top of this window.

4. click the old printer driver you want to remove, then click the
Remove button at the bottom of the window.

5. Click the option to the left of
Remove driver and driver package, then click the OK button.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Window 10 - printer device will not remove

Hi,

Let us verify some information to properly assist you with this issue. Are you using Windows 10 Pro? If you are, please check out the troubleshooting steps shared by
Ramesh Srinivasan on this
link.

You may also use the Print Management to remove the printer. To do that, follow the steps below:

• Click the Windows key, and type Print Management on the search bar
• Select Print Management.
• Once the page opens, go to Customer Files > All Printers.
• Look for the printer that you want to remove, right-click it and select
  Delete.

Update us with the result.

Regards.