Windows 10: Windows 10 update stuck frozen for more than 2 hours

When I restart my laptop. It was working good for a while, but suddenly when it became 96% it stops. What should I do now? I am scared that my file will disappear if I shut down the laptop.

Plz help me



:)

 

Windows 10 updates stuck at 91% for 7 hours

Microsoft was of no help to me at all (yet again). Pointing at others, in this case 3rd party antivirus software is a typical attempt to hide their own incompetence.

Another few hours of productivity lost thanks to Microsoft!

Here's what worked for me: http://www.thewindowsclub.com/windows-update-stuck-downloading-updates

 

Installed Windows 10 2 hours ago. Laptop stuck on "Restarting

Installed Windows 10 2 hours ago. Laptop stuck on "Restarting". Any suggestions on how to rectify?

OP - Jo_R

 

Windows 10 updates stuck at 91% for 7 hours

Hi Arthur,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in installing Windows Updates on your device as it is stuck at 91%. We will help you with this issue.

This issue might be due to the anti-virus software or corrupted Windows Update Components.

I suggest you to hard reboot the computer and perform the below.

Method 1:

Step 1: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

If the issue still persists,

Step 2: I suggest you to
run the Windows Update troubleshooter and check.

Windows Update Troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows key and type
  Troubleshooting.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run theWindows Update Troubleshooter
  and follow the on-screen instructions.

If the issue still persists then,

Method 2: I suggest you to try the steps mentioned in
Reset Windows Update components
and check if you are able to find the Windows Updates.

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that
you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Refer to the below article to backup and restore the registry in Windows:

http://support.microsoft.com/kb/322756/

Note: The above links applies to Windows 10 as well.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.