Windows 10: Windows 10 Update vs. Office Update - File Explorer Unable to Open Files

Discus and support Windows 10 Update vs. Office Update - File Explorer Unable to Open Files in Windows 10 Installation and Upgrade to solve the problem; I know similar issues have arisen in the past .... I never had problems on this Windows 10 machine previously w/ updates so I guess its my time. After... Discussion in 'Windows 10 Installation and Upgrade' started by Sharanne66, Jul 4, 2019.

  1. Windows 10 Update vs. Office Update - File Explorer Unable to Open Files


    I know similar issues have arisen in the past .... I never had problems on this Windows 10 machine previously w/ updates so I guess its my time. After recent update I can no longer open excel files from within File Explorer. It freezes then closes. At first I suspected a recent Windows 10 update, but now I'm concerned its this ridiculous Office 365 update/subscription that just occurred. Any best steps to trouble shoot would be appreciated.

    :)
     
    Sharanne66, Jul 4, 2019
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Jul 4, 2019
    #2
  3. esmorax Win User
    Windows 10 Office 365 cannot open files from: recent file list


    Thanks for the tip! I followed all above steps.

    So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:

    Windows 10 Update vs. Office Update - File Explorer Unable to Open Files [​IMG]



    -
     
    esmorax, Jul 4, 2019
    #3
  4. AsRock Win User

    Windows 10 Update vs. Office Update - File Explorer Unable to Open Files

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Jul 4, 2019
    #4
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Windows 10 Update vs. Office Update - File Explorer Unable to Open Files

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