Windows 10: Windows 10 Updates error - Can't install Updates

Discus and support Windows 10 Updates error - Can't install Updates in Windows 10 Updates and Activation to solve the problem; I recently upgraded to W10. When my first auto update came through, the setting panel just tells me it cannot install updates. I get 2 errors & 2... Discussion in 'Windows 10 Updates and Activation' started by jtimer, Aug 22, 2015.

  1. jtimer Win User

    Windows 10 Updates error - Can't install Updates


    I recently upgraded to W10. When my first auto update came through, the setting panel just tells me it cannot install updates. I get 2 errors & 2 waiting for install as follows.

    Details:
    Update for Windows 8.1 for x64-based Systems (KB3063843)
    Error

    HP - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Fax - HP Officejet 5740 series
    Waiting for install

    Update for Windows 8.1 for x64-based Systems (KB2990967)
    Error

    Hewlett-Packard - Enterprise WSD Multi-Function Printer, Other hardware - Null Print - HP Officejet 5740 series
    Waiting for install

    I don't understand why windows is trying to install 8.1 update on my windows 10 OS.
    I cannot get rid of them to install the others.

    Any ideas,

    :)
     
    jtimer, Aug 22, 2015
    #1

  2. Cortana is lazy, doesn't like to work:

    • I told her to finish all the **** my boss told me to do on the computer. Just like in Star Trek.
    • I fell over a few times being total in intoxicated from my short lunch.
    • Not anymore. I through the machine out the window.
     
    Updates Bite, Aug 22, 2015
    #2
  3. Cortana is lazy, doesn't like to work:

    I told Cortana to finish all my work as I was going to the local pub for lunch. When I returned 5 hours later, the work was not done at all. What gives?
     
    Updates Bite, Aug 22, 2015
    #3
  4. Windows 10 Updates error - Can't install Updates

    Hello jtimer,

    I was having problems with my printer drivers in Device Manager after upgrading to Windows 10. Both were not working. I went to HP Support, enter my device in the search box there, and downloaded the new (July 2015) Full Feature software package for my HP Officejet 5740 All-in-One Printer and then rebooted. Afterwards, I went back into Device Manage, expanded Printer, and now had my two new drivers working. There was also two Unknown Devices there, which I deleted. Most likely, the old drivers that didn't work after the upgrade. My printer is working fine now, but I'm also having the same problem with two failed Windows Updates for the printer. Since we both have Windows 10 Home Edition, there is no way to turn off Windows Update. I did not find any way to hide those failed updates, either. So, they would not keep trying to install.

    Hopefully, one of our more experienced members will have a solution for this.

    John
     
    AmericanPharaoh, Aug 22, 2015
    #4
  5. LVMan777 Win User
  6. jtimer Win User
    I really don't want to download 3rd party software to do what W10 is suppose to do.

    Does anyone know why W10 updates wants to install W8.1 updates?
    How do I get rid of the suggested updates that display an Error?
     
    jtimer, Aug 25, 2015
    #6
  7. rjeff Win User
    If you're connected thru WiFi set as a Metered connection, either unset 'Metered' temporarily, or connect your Ethernet. Worked for me on a bunch of Office 2010 updates this morning.

    I can't answer why you're getting W8.1 updates.
     
    rjeff, Apr 5, 2018
    #7
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Windows 10 Updates error - Can't install Updates

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