Windows 10: Windows 10 updates the past three times have successively taken out network, scanner. and...

Three updates ago (mid-January), Windows Update took out the MSI installer, and I have must have tried at least 12 different solutions posted on Microsoft and the internet, to no avail.


At the same time, the update also took out my network, but this was easily fixed by using troubleshooters.


Last night, MS applied an update that took out my scanner. No only can the scanner not be found, bot the drivers (according to the error message) are missing too. I cannot simply reinstall my drivers like I did the last time MS took out my scanner, since .MSI installs are no longer possible.


Please don't simply reiterate the previous "solutions" and call it a day. I need REAL help; I cannot install almost anything and now have no scanner. I don't need put and paste solutions from other posts.


BTW, calling MS didn't work either. They tried all the school solutions, including the fixes on the internet and these forums, then told me to reinstall windows. That's a lazy-person solution, since it doesn't actually require the tech to do anything.


As I said, I need REAL help to get out of the box MS has trapped me into.


Paul

:)

 

Is it time for Windows 10 already?

Again, for those that want the update reservation and you meet the requirements ---> Upgrade to Windows 10 for Free

And, some info from the FAQ page:

Also, some interesting info from the Specifications page:

 

Scanner not working after Windows 10 update

We understand that the update is causing an issue on your scanner and for us to assist you better, kindly answer the following questions:

• Are you using a Windows 10 Home or Windows 10 Pro?
• What is the make and model of your printer/scanner driver?
• Have you tried uninstalling and reinstalling the printer/scanner driver?

Meanwhile, we suggest that you perform the steps below to prevent your Windows 10 from updating:

Step #1: How to temporarily prevent
a driver update from reinstalling in Windows 10. See the section that says Download the "Show or hide updates" troubleshooter package now. as well as the information on it.

Step #2:
Run this diagnostic tool to prevent updates.

Step #3: If you're using Windows 10 Pro you have the ability to Post-pone incoming updates:

Defer upgrades in Windows 10.
Step #4: Restart your computer to apply changes.

Please get back to us with some answer and results.

 

Is it time for Windows 10 already?

Here's a good step by step guide on doing a fresh install.

How to clean install Windows 10 from a USB drive - Software - Feature - HEXUS.net