Windows 10: Windows 10 Upgrade Taking Too Long?

Hello,

So I am doing an upgrade on my desktop (currently in progress) and just wondering how long it usually takes? I looked up online and the upgrade should takes maximum an hour, but as of now it's been 5 hours and still hasn't loaded into Win 10. It's still on the "Getting Updates" "Checking for updates" menu. My desktop is a Dell Inspiron 660 Tower, with a 2nd gen Intel Core i5-2320 processor clocked at 3.0GHz that I bought it 2013. It currently has Windows 7 Professional and I'm upgrade through the Windows 10 Media Creation Tool.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Win 10 Upgrade is taking long time

Hi Michael,

Thank you for posting your question in the Microsoft Community.

I understand that the upgrade to Windows 10 is taking long time. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the pc?
  
• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Do you have a wired net connection on the pc?
  
• 
  Do you get any error message when you try to upgrade to Windows 10?
  

Please follow the suggestion from this thread by ZigZag3143 (Windows & Devices for IT Pro MS -MVP

http://answers.microsoft.com/en-us/...-showing/75889215-8893-4bd1-a428-8dbea8055b72

http://answers.microsoft.com/en-us/...ndows-10/6c5fa167-467a-42f4-b4d2-91ac2be43c31

Reply with the status of the issue and we will be glad to offer our assistance.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.