Windows 10: WIndows 10 User Profile Keeps Reverting Back - Loss of New Settings, Bookmarks, etc.

Hi -The user profile in my work computer keeps reverting back to a previous point in time, especially after a Windows update. I have no idea why. To fix it, the Tech team does something to the profile file by copying & renaming, I'm not sure I remember what they do after that. Then there is a reboot.That seems to work for a while but then it happens all over again and any new settings or bookmarks I had set up since then disappear. It all reverts back to an old version.Can any of the MS experts help me figure out why this keeps happening?Thank you,Danielle

:)

 

Windows 10 can't load the user profile for a new user account

Hi Judy

Thank you for posting your query in Microsoft Community. .

I would suggest you to follow the method give below and check.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

Create a user account in Windows

Note: Create a Microsoft account



Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.

 

Windows 10 taskbar reverts to single width on restart.

Hi,

To address your concern with regards to the settings that are not retained in your taskbar after updating to Windows 10 Creators Update, we suggest creating a new user profile in Windows 10, and check if the experience will be the same. Follow the steps
provided on the support article below on how create a new user profile:

• Create a local user account in Windows 10.

We'll be here if you need more help.

 

User Profile Service Service failed! User profile cannot be loaded.

Brink:
I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


SAM
This file is in use.
Enter a new name or close the file that's open in another program.

_______

I am at a loss, since I am not running any other program!

Any suggestions?

The SAM file is listed as being 64KB file size.