Windows 10: Windows 10 V 2004 issues with TPM and various apps

Discus and support Windows 10 V 2004 issues with TPM and various apps in Windows 10 Support to solve the problem; I have been trying various options for over 2 days to get a clean install of Win10-V2004 to work properly and it is getting a bit tedious. The... Discussion in 'Windows 10 Support' started by questorfla, Oct 19, 2020.

  1. Windows 10 V 2004 issues with TPM and various apps


    I have been trying various options for over 2 days to get a clean install of Win10-V2004 to work properly and it is getting a bit tedious.

    The previous Windows Ver 1909 ran fine on the same board. In testing the latest Windows V2004, a clean install seemed at first to be fine. Until it came to Office 365 which installs but refuses to run properly with errors that seem to point to the TPM module or lack thereof.

    It has been this was for years and I never had a single issue until I loaded Win10-V2004 as a clean install.
    Researching the issues on the web, I can find a lot of advice on how to "fix" the problem after the fact but none of it seems to help. I am ready to just drop the whole thing and go back to V1909 (which was one of the suggestions) but I hate to not know "Why" all the fuss with the TPM on W10-V2004 and whether or not this could present problems for all future versions of Win-10 going forward.

    Looking at devices I don't even show a listing for a "Security Device" in Dev Mgr. I left the bios settings on stock defaults.
    I guess I never gave much thought to the possibility of a Mobo having a slot to add a TPM as most systems i have to deal with are laptops that either had one soldered in or didn't.

    My question is has anyone else run across anything similar and what is the best way to handle this if I want to keep things pretty much as I had them. I dont mind going back to V1909 but not sure how long I can force things to stay there. Whatever the problem is, it causes Office 365 (especially Outlook) to fail to install or run

    Thanks
    This is on a stock Asus Prime Z390-A with an I7-8700 CPU

    :)
     
    questorfla, Oct 19, 2020
    #1
  2. Frick Win User

    Windows 10 devices now requires hardware encryption/TPM

    Stolen from Sweclockers, but it's in swedish.

    So from now on devices (OEM built) needs a TPM module. Relevant bit:

    Pretty interesting, but there's tons of questions I guess. I don't actually now anything about how TPM works, just that it's hardware, meaning the key is stored in a physical chip and that the decryption has to run through this chip. But I have no idea how let's say biometrics is tied to this. Or what the implications will be, or what exactly is encrypted. The entire storage or just the log in details as such?
     
    Frick, Oct 19, 2020
    #2
  3. Sasqui Win User
    Need help on whether to clear TPM on not

    It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

    Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

     
    Sasqui, Oct 19, 2020
    #3
  4. Yolvi Ell Win User

    Windows 10 V 2004 issues with TPM and various apps

    Windows 10 v.1709 Error 0x8000FFFF & TPM is not usable?

    We appreciate the update that you provided. Upon reviewing the steps you've mentioned in the past, it seems you haven't tried uninstalling the TPM driver yet. An outdated version of this driver can directly affect the Hardware Troubleshooter and cause the 0x8000FFFF
    error. To uninstall the TPM driver, follow these steps:

    • Right-click Start.
    • Click Device Manager.
    • Expand Security devices.
    • Right-click Trusted Platform Module 1.2 and choose Uninstall.
    • Restart your computer and let Windows automatically reinstall the driver.

    Let us know if the error disappears after following these steps.

    ----

    If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.
     
    Yolvi Ell, Oct 19, 2020
    #4
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Windows 10 V 2004 issues with TPM and various apps

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