Windows 10: Windows 10 v1607: Logitech TRB-22 Wireless Trackman Problems...

Yeah, my M570's only have 2 extra buttons for forward and back. I never reprogram them so I don't usually bother with Setpoint. Plus I've had issues with Setpoint in Windows 10 in the past. It would delay shutdown. I hope you get your issue sorted, it sucks when one of your favorite peripherals isn't working like it should.

 

Came across this Logitech instruction to recapture the Mouse tab (Keyboard and Mouse tabs are missing in SetPoint - Logitech Support Article). When I tried to rename the xxxxx.sys file to xxxxx.bak, I wasn't allowed to. Furthermore, I could not even change permissions in the file's properties. If you think this fix may work and not screw up the computer, perhaps you could help me make the change to "bak?"

 

You would need to take Ownership of the file and then change the permissions..... however that is WinXP advice.....

Did you try what I said earlier in the Thread ? ie install the very earliest (6.30?) version of set point 1st and then upgrade? it's what worked for me.

The old advice (before win10) has always been to install Setpoint 4.XXX if this issue occurs with Setpoint 6.xxx, and then update to newer versions , so I tried that theory with the earliest 6.XX version.

These are some other Logitech files I have gathered on there Forums that might help get the tab and images back ,though I don't think it's what worked for me this time.

Logitech Mouse Images.zip

 

When I first tried Keyboard and Mouse tabs are missing in SetPoint - Logitech Support Article, I almost crashed the computer because I didn't follow instructions properly. So, when I figured that one out, I redid the procedure, but this time correctly. However, still no mouse tab....

 

did you try advice above.... ????

 

Yeah, did it all. Loaded on and earlier version...no mouse tab. Installed the latest version over it...no mouse tab. Did what Logitech suggest, with and without loading on an earlier version...still no mouse tab. Hate to say how many hours I've spent on MS's screw up (and I'm too embarrassed to do so, so I won't.) But, I my estimation, the TRB=22 Cordless optical Trackman (with all its customization,) is the best of the best mouse (nothing else out there like it) and I hate to give up on it

 

None of the Files in the Zip helped either I guess ? sorry been about 4-5 months and I can't remember exactly what I did on Ten to get it Working.

You didn't install Logitech Options did you for another Mouse or something? that totally screwed up setpoint when I installed it 1st then setpoint.

Yep I love it too so have had to screw with this a few times a year for at least 5 yrs ? now....

 

Thanks for the effort, Kbird. Hopefully, MS will fix the issue; or, at least maybe someone else can come up with a fix. Then again, there may not be any fix as Logitech has discontinued the trackman and thus MS may not feel "obliged" to correct things. I think my next best option if no fix is forthcoming, would be to get the Logitech M570...although it won't come close to the TRB-22's functionality.

 

Keep in mind on the M570 the ball is thumb operated, and its right hand only. No tilt scroll wheel either. Just the basic buttons and two extra forward back buttons.
Orientation looks to be opposite to the TRB-22's. Ball is on the left and buttons on the right. Might take some getting used too.

It works great for me as I don't need any extra features. It may not suit others though. I do game with it, FPS mostly, and like aiming with my thumb and shooting with my trigger finger.

 

I just installed SetPoint6.67.83_64, and no issues I can see. One thing I would try, is open the unifying software, unlink your trackball, and relink it again. You may need a spare USB mouse to do it. You can download just the unifying software, without having to install the full setpoint too. It's what I usually do if I have to link or unlink devices to my unifying dongle. I bought a keyboard mouse combo a while back and only wanted the keyboard. I unlinked the keyboard from the dongle it came with and then linked it to my trackballs dongle. Lets me use just the one dongle, and give the mouse with its original dongle to my father. He then linked his keyboard to the mouse I gave him. We both use Logitech keyboards and mice so that worked out great. It was the exact same mouse he already had, except the buttons weren't worn out, lol.

 

Are you using the web installer or the full installer for setpoint? And installing the 64 bit version?

 

At least with me the RB22 does not use the Unifying Software , I think because it uses a "Puck" not a dongle.

FC ...I am not sure this is a Win10 issue as it been happening to me for years , but certainly Setpoint 6 has had more issues with it. As I couldn't buy another RB22 I got several 4 button Marble Mice instead since they were the closest , with a Finger Ball , but there is no scroll wheel if you like to use that regularly. However they have also disappeared occasionally. I have never like the thumb ball ones but I think that is a personal RSI thing with my Thumb and why I switched to TB's years ago from mice.

Actually when I 1st switched I used the Kensington Trackballs which I liked too , they are still around.

Trackballs | Trackball Mouse | Wireless Mouse - Kensington - Kensington


If I figure out the exact steps I will post back here....

 

AH, OK, not Unifying. At one time I can remember double checking the boxes when buying, to make sure they were unifying, and not the other wireless variant. I bought one marble mouse and quickly returned it when I discovered it didn't have a dedicated scroll wheel. That setup just confused the hell out of me?

The thumb ball versus finger ball preference is almost as polarized as the trackball versus mouse debate, lol. Like you say, if you have hand or finger issues, one type just won't work for you. Kensington and Logitech seem to be the predominant makers of trackballs. I'm not sure I'd buy from anybody else.

 

I checked my downloads folder FC and on one system I have 8 versions of Setpoint I tried *Smile it looks like 610 being the earliest , on the other system 9 versions , the earliest is 480 , so maybe I did follow the age old fix and go back to Setpoint 4 1st , then upgrade?

I just found a link that says to do that XP fix and then install version 4 to fix it too

Fix Setpoint Mouse Tab Missing in Windows 7 or 8 via CMD and Setpoint 4.24

and here is one I have not seen before , saying to disable UAC during install if you use it..... others in the thread also say Version 4 works for them.

Solved Logitech Setpoint


If you try again I would uninstall all Logitech SW and also delete all the files in C:\Program Files\Logitech\SetPointP , which I did too at one point.


KB.

 

And two more slight different fixes , which point to it being a Administrator Issue too.


My fix was slightly different and SetPoint now works. I’m running Win 8.1 x64 Pro
1. Open Task Manager with CTRL-SHIFT-ESC and select Processes.
2. Click on each Logitech process and click the End task button to close each of them in turn, and then close the Task Manager.
3. Go to c:/Program Files/Logitech/SetPointP.
4. Scroll down to SetPoint.exe.
5. Right click on it, select Properties.
6. Click the Compatibility tab.
7. Click the Change settings for all users button.
8. Check the box Run this program as an administrator
9. Click OK, again click OK
10. Click the start button > Control Panel > Mouse. In the Mouse Properties window you should see the SetPoint Settings tab,
11. Click the SetPoint Settings tab and you should then see the SetPoint Settings window
12. Voila! Problem solved – for a while, at least, probably until one needs to complete the routine all over again.

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Here’s how I solved the problem with Windows 8 (if you’re running Win7, give it a try and let me know if it works):


Open Task Manager with CTRL-SHIFT-ESC and select Processes.
Right click on Logitech KHAL Main Process and Logitech SetPoint Event Manager (UNICODE), select End task to close each of them in turn, and then close the Task Manager.
Go to c:/Program Files/Logitech/SetPointP.
Scroll down to SetPoint.exe.
Right click on it.
Select Run as administrator, and
Voila! Problem solved – for a while, at least, probably until one needs to complete the routine all over again.


Update:


If you create a desktop shortcut to SetPoint.exe like I did, you won’t have to continually drill down into Program Files. All you have to do is right click and select Run as administrator after exiting the SetPoint icon in the Task Manager.
I have discovered that if I select Show hidden icons on the Taskbar, right click on the Logitech icon and select close, then all I have to do is the first bullet point, above. There’s no need to go into the Task Manager at all.


both found here on a Blog about the issue

Logitech Setpoint missing mouse and keyboard tabs fixed | on the road