Windows 10: Windows 10 Ver 1909 Printer issue, network Printers will not print

I have a Dell Laptop that updated Windows 10 to Ver 1909 & Build 18363.959 . I am looking for a resolution with a out-of-band update to match my current version. I have found KB4567512 however from the update catalog it will not install, it says this version is not for my computer. My current install is KB4565483. I need to know what printer fix for Certain printers may be unable to print after ver 1909 update will fix my problem. I have tried various other KB's but not work. It seems that KB4567512 is for build 18363.904 and I have build 189363.959 I would appreciate any help. Thanks


--- LarBec722

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Error - Printing on Network printer

We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

Any ideas?

 

Error - Printing on Network printer

What type of printers are they? Show a screenie of the http web page it offers. Use something like softperfect's netscan, go options, additional, check "check for open TCP ports and add 21,80,443,9100. Make sure the same result appears for all 4 printers. Post a screenie.

PS. I dont think this is a drivers issue. It's a fault network setup (on the printer) or a firewall/switch acting in between you and the printer. The printer obviously isnt dead if it can run and print diagnostics pages from the control panel.

 

Error - Printing on Network printer

The idea of isolating the printers means that if one dies, it only takes itself down & not the whole server. I believe it's a right-click feature in Printer Management.

HP support for Windows 7 sucks, and I'm guessing their 2008 support is right up there. From what I've been told (I'm not the print server guy), HP is asking that you use their universal drivers.