Windows 10: Windows 10 version 1903 canon mg5750 printer

Since 1903 was installed on my laptop my canon printer mg5750 has started to print shadow prints on lines 2,3,6,7,8 etc. Not all lines.

Printer prints perfectly via wifi from an Ipad.

Tried printing wifi from laptop but same problem of occasional shadow lines.

Have tried removing printer driver and all canon programs and reinstalling with latest from canon website but still the same problem.

Any assistance would be appreciated.

:)

 

My canon Pixma MG5750

My printer Canon Pixma MG 5750 is only producing blank pieces of paper. I have Canon My Image Garden installed , which I never use.

Can this installation be the cause of my problem or is it something really obvious. I have done all the diagnostic testing to no avail. Can you suggest any courses of action?

I am using Windows 10 on my Aspire laptop.

 

Canon Printer i9950

Hi,



Thank you for posting your query on Microsoft Community.

I completely understand your concern and feel sorry for the inconvenience this has caused.


This product is not compatible with the operating system selected and no drivers will be made available. Please consider upgrading either your product or operating system to a model or version that is supported.

Also, I suggest you to ensure to have the latest version of the printer software installed on your PC .

Please follow these steps below, to resolve the issue:

Step 1: I suggest you to download the Windows 8.1 printer driver from the below canon website and then try to install the printer driver in compatibility mode.

Download Canon i9950 Driver Printer

Step 2: I would suggest you to try to install the driver in compatibility mode.

1. Right-click on the driver setup file and click on ‘Properties’.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the
issue persists.

Please try to refer to the suggestions given by JimWynne replied on December 8, 2015, to fix your issue.


Driver for Canon i9950 printer Windows 10

I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

Printer Problem - Canon MX396

Dos your printer come with an installation DVD ?
if yes, go to Programs and Features > see if your printer is listed.
If yes, right click at it . click Uninstall.
Now insert your printer's DVD and start reinstalling it.