Windows 10: Windows 10 wants password (that I don't have) for troubleshoot command prompt.

So my mom tried to login into her account but it keeps saying password incorrect even though she knows it's correct. The password for my account works fine. She tried to use the security questions to reset password but it did not work, even though she knows all of the answers are correct.

I tried safe mode and uninstalling updates but it didn't work. I tried command prompt troubleshooting with ( net user administrator /active: yes ) a few hours ago but it asked for the password of the admin account before i could use the command prompt( hers)

Would going into safe with command prompt work or are there any other fixes? I would really like help with this.

submitted by /u/NotASweatyTryhard
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:)

 

command prompt will not open in safe mode with command prompt

I am repairing a laptop for a friend and I need to access windows in safe mode and the owner has forgotten the password to the main user. I tried logging on with the administrator profile in safe mode but it is not showing up so I was going to use command prompt in safe mode with command prompt but command prompt will not open when I boot that option. Does anyone have any hints for me to figure this out?

 

Forgot Windows 10 password...

For future reference, there have been reports that this was patched out several weeks back. I found an alternative method doing some registry diving.
Reset Windows 10 password without using third party tools

 

Forgot Windows 10 password...

Just for future reference, you don't need ntpasswordreset to do this. You just have to boot off the Windows install media(it can even be a Win8 media). Then hit shift+f10 to get a command prompt. Use the command prompt to rename c:/windows/system32/utilman.exe to utilman.bak, then copy cmd.exe to utilman.exe. Reboot into Windows and hit the little easy of access button on the login screen. Enjoy your command prompt with admin level access. You can now use the net user command to reset your password.

This work on UEFI or legacy installs.